Experienced Engineering Technician with a demonstrated history of working in the IT/Data Center Ops, government, and science industry. Strong operations professional skilled in Microsoft Office, Customer Service, Management, and Leadership.
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Senior Data Center Operations EngineerTeslaAshburn, Va, Us -
Data Center Operations EngineerTesla Oct 2024 - PresentAustin, Texas, UsData Center Engineering Operations -
Data Center Operations LeadAmazon Web Services (Aws) Dec 2017 - May 2024Seattle, Wa, UsDirect reports to Data Center Manager and assists in managing ops. -
Data Center Operations Technician (Level 4)Amazon Web Services (Aws) Dec 2017 - Dec 2017Seattle, Wa, UsResponsibilities:. Participating in small to mid-size projects creating or expanding data centers· Work and meet SLA’s against assigned trouble tickets via a directed workflow· First line touch point for hardware troubleshooting and technical issues· Perform regular server hardware repairs(drives, motherboards etc)· Carry out routine network, server hardware and OS related repairs· Work with cross-functional teams on a regular basis to complete routine work· Adhere to security and safety best practices in the data center· Participate in Data Center power & cooling events· Participate in team meetings for metric analysis and daily/weekly goals achievement· Identify and help create documentation for use globally· Identify and help create process improvements relevant to the data center environment· Perform server upgrades, rebuilds, scheduled works as required· Interact with third party vendors & contractors· Contribute to the development of other team membersMiscellaneous Skills:· Intermediate knowledge of computer hardware systems.. Understanding of TCP/IP networks and Copper/Fiber Optic Testing/Cabling Standards.· Excellent communication skills, both written and verbal. Excellent prioritization and time management· Ability to work well with others in a team environment, displaying excellent time management skills.· Ability to take direction from both a directed work system and/or a team lead.· Able to lift/move up to 20kg equipment on a daily basis.· Working on a 24*7 shift rotation.· Basic knowledge of Linux· Basic knowledge of networking· Experience with the following connection protocols/technologies: SSH, TELNET, IPMI, LILO. Proficiency with MS Office -
Engineering TechnicianObjective Interface Systems, Inc. Sep 2014 - Nov 2017Herndon, Va, Us -
Photo Lab Technician, Night Stocker, Cashier/Cashier'S AssistantCostco Wholesale Dec 2006 - Aug 2014Seattle, Wa, UsManaged the 1-hour photo lab exhibiting senior experience, leading coworkers, and interacting with costumers to best serve their photo needs.Trouble shooting Noritsu 31Pro and 3100 photo printers and performing chemical and mechanical maintenance.Dealing with consumer issues.When required, responsible for opening or closing the lab. Familiar with photo processing chemicals and HAZMAT MSDS guidelines. -
Lab AssistantCaerus Discovery, Llc Oct 2011 - Nov 2011Perform routine lab work and maintenance under two researchers.Cell CulturingRepetitive and meticulous pippettingKept inventory
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ShiftleaderCold Stone Creamery Sep 2005 - Dec 2006UsSupervised a team of 2-6, to run a fully functioning Cold Stone Creamery. Responsible for all minor accounting during shifts and acted as a stand-in manager.• Managing customer service• Consistently ranked top employee• Managed a team of young employees• As stand-in manager, handled all customer related issues and disputes
Dat Vo Education Details
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Virginia TechBiochemistry
Frequently Asked Questions about Dat Vo
What company does Dat Vo work for?
Dat Vo works for Tesla
What is Dat Vo's role at the current company?
Dat Vo's current role is Senior Data Center Operations Engineer.
What schools did Dat Vo attend?
Dat Vo attended Virginia Tech.
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