Assistant Manager
Mumbai, Maharashtra, India
Preparing a complete analysis of customer database into a presentable report to understand the need for improvement,realize the opportunity for growth and expansion of process at national level.• Coordination with operations team with aspects of project management & process succession.• Organizing weekly conference call for pan India managerial level employees to review and discuss about last weekperformance and improvisation required in upcoming calls.• Preparing minutes of conf. call and calling out the stake holder before the start of next week call.• Maintaining multiple process reports tracker & review decks (Quarterly & Monthly).• Creating detailed report in excel using Vlookup, Hlookup, Pivot, formula Nesting, Etc.• Collecting and managing feedback data and providing analysis of training outcome along with yield.• Maintaining up to-date tracker for stationery utilization in training department.• Assisting & coordinating with multiple teams (Vendors & Internal Dept.) for preparing & arranging training materials(Process danglers, Standees, Printed matters, Projectors, etc.)