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Vijay Kumar is listed as Customer Support & Data Analytics Expert at Stanley Black & Decker, Inc., a company with 7949 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Vijay Kumar.
Vijay Kumar previously worked as Lead Customer Support at Stanley Black & Decker, Inc. and Customer Service Executive + MIS Executive at Stanley Black & Decker, Inc.. Vijay Kumar holds Mba In Data Science & Data Analytics from Mizoram University.
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**๐ ๐ฎ๐บ ๐ฉ๐ถ๐ท๐ฎ๐ ๐๐๐บ๐ฎ๐ฟ** ๐, a dedicated Data Analyst with a strong background in customer service and extensive experience in providing business insights. Currently, I am working as a **๐๐ฒ๐ฎ๐ฑ - ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐** at Stanley Black and Decker, where I have successfully streamlined processes and implemented automation solutions to improve efficiency and accuracy ๐.With a proven track record in making insightful reports ๐ and automating repetitive tasks using RPA ๐ค, I possess a wide range of technical skills, including ๐ฆ๐ค๐ ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ, ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฃ๐ผ๐๐ฒ๐ฟ ๐๐, ๐ฉ๐๐ ๐ ๐ฎ๐ฐ๐ฟ๐ผ๐, ๐ฎ๐ป๐ฑ ๐ฆ๐๐ฃ ๐ฆ๐ ๐ ๐ผ๐ฑ๐๐น๐ฒ. My expertise in order management and the entire order-to-cash process has allowed me to contribute significantly to the growth and success of my organization ๐.Throughout my career, I have been involved in various notable projects, such as implementing the first bot for our company in India to manage complex business reports and to automate the order entry process for e-commerce platforms, resulting in improved efficiency and accuracy ๐. I have also developed Power BI reports and utilized SQL Server for efficient data management ๐พ.My educational background includes a professional degree in ๐.๐๐ผ๐บ and a technical qualification in ๐๐๐ง (๐๐ฒ๐ฟ๐๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ถ๐ป ๐๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ง๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐) ๐. I have also completed skill upgrade courses in ๐จ๐ถ๐ฝ๐ฎ๐๐ต ๐ฅ๐ฃ๐ ๐๐๐๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป, ๐ฆ๐ค๐ ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐, and ๐ฃ๐ผ๐๐ฒ๐ฟ ๐๐ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐ ๐ฑ๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ ๐.As for my career goals and aspirations, I am committed to continuous learning and professional growth ๐ฑ. I aim to further enhance my skills in data analysis, automation, and process improvement. I am also open to new opportunities that allow me to contribute my expertise and make a positive impact ๐.In terms of personality traits, I am known for my strong attention to detail, problem-solving abilities, and excellent communication skills ๐ฃ๏ธ. I thrive in collaborative environments and enjoy working with cross-functional teams to achieve common goals ๐ค.
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Bengaluru, Karnataka, India
Handling a dual role for Order Management along with MIS. Order Management (Customer Service) 1. In my earlier role I have extended a global tool called tool commerce to India to avoid manual order entry. We have upgraded this order entry system to "Smart Order" with modern user experience with additional features like live stock status, credit available.
Bengaluru, Karnataka, India
Handling a dual role for Order Management along with MIS. Order Management (Customer Service) 1. Entering orders manually from details received in image, text and in excel format. I have streamlined the order entry process from manual order entry to a web based ordering portal called Tool Commerce. 2. Back Order Management: order management was very.
Bengaluru, Karnataka, India
1. Daily Business Insights to Leadership team. 2. Daily, Monthly Individual Sales dashboards for 70+ field sales managers. 3. Incentive Payout Calculations for dealers as per signed commercial policy on quarterly, yearly including the growth incentive, target achievement incentive, etc. 4. Incentive Payout calculations for sales managers every quarter.
Bengaluru, Karnataka, India
1. Business Insights and daily sales & collection dashboards and various adhoc reports on need basis. 2. Retail Store management and facility management and administration activities. 3. Salary Payout for 100+ Tata Store employees. 4. Expenses & Petty Cash claim settlement for Store Managers. 5. Managing Lead Management System
Bengaluru, Karnataka, India
1. Ensuring Customer Satisfaction2. Providing Complete Information to Customers.3. Monitor Quality of Calls4. MIS Dashboard with call flow analysis like No. of calls landed vs dropped. Average talk time, Quality of services, etc.
Other employees you can reach at stanleyblackanddecker.com. View company contacts for 7949 employees →
Stephen Vos
Colleague at Stanley Black & Decker, Inc.
Jackson, Tennessee, United States, United States
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IW
Ingrid Willems
Colleague at Stanley Black & Decker, Inc.
Limburg, Flemish Region, Belgium, Belgium
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SR
Santana Regis
Colleague at Stanley Black & Decker, Inc.
Uberaba, Minas Gerais, Brazil, Brazil
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MD
Matthew Dollar
Colleague at Stanley Black & Decker, Inc.
Atlanta Metropolitan Area, United States
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EA
Elva Araceli
Colleague at Stanley Black & Decker, Inc.
Detroit Metropolitan Area, United States
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KD
Konstantinos Dimou
Colleague at Stanley Black & Decker, Inc.
Greece, Greece
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้
้ๆๅฎ
Colleague at Stanley Black & Decker, Inc.
Suzhou, Jiangsu, China, China
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RA
Raajesh Arora Arora
Colleague at Stanley Black & Decker, Inc.
Gurgaon, Haryana, India, India
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JP
Joรฃo Paulo Moreira Patrรฃo
Colleague at Stanley Black & Decker, Inc.
Uberaba, Minas Gerais, Brazil, Brazil
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HM
Hi Mir
Colleague at Stanley Black & Decker, Inc.
Australia, Australia
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Quick answers generated from the profile data available on this page.
Vijay Kumar works for Stanley Black & Decker, Inc..
Vijay Kumar is listed as Customer Support & Data Analytics Expert at Stanley Black & Decker, Inc..
Vijay Kumar is based in Bengaluru, Karnataka, India while working with Stanley Black & Decker, Inc..
Vijay Kumar has worked for Stanley Black & Decker, Inc., Tatatele Services Private Limited, and Aegisbpo Services (An Essar Enterprise).
Vijay Kumar's colleagues at Stanley Black & Decker, Inc. include Stephen Vos, Ingrid Willems, Santana Regis, Matthew Dollar, and Elva Araceli.
You can use AeroLeads to view verified contact signals for Vijay Kumar at Stanley Black & Decker, Inc., including work email, phone, and LinkedIn data when available.
Vijay Kumar holds Mba In Data Science & Data Analytics from Mizoram University.
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