Database Communication Llc

Database Communication Llc Email and Phone Number

Technology Management @
Database Communication Llc's Location
Charleston County, South Carolina, United States, United States
About Database Communication Llc

We believe that you shouldn't build your business around your computer systems, but that you should adapt your computer environment to work well for your business. We also understand that people are the backbone of your organization, and they are the ones who get things done, not computers. From the very first time that we visit your office, we will ask questions and start learning exactly what is working well for your company and what isn't. We never make recommendations based on what we want to sell you, and we do not walk through the door of any company and immediately say that everything needs to be replaced. In most cases, we can make recommendations based on our experience with other businesses like yours that will allow you to optimize your existing hardware and software without having to make any drastic changes. You see, we don't consider ourselves to be just another vendor trying to sell you something. Each and every one of our clients is a business partner, because we know that if we can help your company to run more smoothly and efficiently, then your company will prosper and grow, and we will be there with you every step of the way. We will do everything we can to make sure that you are able to do business at all times, including working evenings and weekends when major changes need to take place, and there are no travel charges to clients in the Charleston and local surrounding areas.So take advantage of our experience, wisdom and insight - it won't cost you a penny to hear what we have to say. Call us in for a free network evaluation and let your computer problems be a thing of the past.

Database Communication Llc's Current Company Details
Robert Half – Maymont Homes

Robert Half – Maymont Homes

Technology Management
Database Communication Llc Work Experience Details
  • Robert Half – Maymont Homes
    It Contractor
    Robert Half – Maymont Homes Aug 2024 - Present
    United States
    • Daily review of incidents and requests • Oversee device inventory and management of all IT company assets.• Provided onsite and remote support of hardware and software• Provided help desk support via hands on and remote support• Managed inventory of software and hardware• Deployed Windows operating systems to company systems
  • Self Employed Independent Consultant
    Consultant - Database Communications
    Self Employed Independent Consultant Jan 2000 - Present
  • Charleston Hospitality Group
    It Manager/Loss Prevention
    Charleston Hospitality Group Jul 2023 - Aug 2024
    United States
    • Daily review of incidents and requests • Oversight of IT changes impacting store devices• Oversee device inventory and management of all company assets.• Document and reports on work completed to ensure compliance with Company and Customer Procedures. • Set up user accounts, permissions, and passwords• Deployed Windows operating systems to laptops & desktops• Installed, configured, and supported customers’ desktop software• Provided onsite and remote support of hardware, software, and network connectivity issues for all restaurants.
  • Computa Center (Mercedes-Benz Vans)
    Senior Customer Engineer
    Computa Center (Mercedes-Benz Vans) Mar 2022 - Jul 2023
    United States
    • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. • Document and reports on work completed to ensure compliance with Company and Customer Procedures. • Daily review of incidents and requests with Service Now software• Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. • Provide customer service to internal and external customers to ensure consistent experience.• Oversight and prioritization of Factory Support activities
  • Volvo Cars
    Technology Manager
    Volvo Cars Sep 2021 - Jan 2022
    United States
    • Local Factory and Operator Support technology manager.o Operate within global Factory and Operator Support Product to understand technology roadmaps.o Global project participation responsible for local site device and service requirements. o Direct local factory technology implementationso Coordinate local involvement in technology pilot programs.• Work with relevant BRICK owners to help define device standardization within factory.o Ensure compatibility within the application portfolio and process specific requirements are met.o Work with stakeholders maintaining adherence to device standardization policy.• Work with various device management technologies (MDT, WSUS, HPDM, MobiControl, etc.).• Oversee device inventory and management of all Factory assets.o Cross reference data to validate inventory. o Ensure proper device policy compliance. • Oversight and prioritization of Factory Support activitieso Daily review of incidents and requestso Oversight of IT changes impacting factory deviceso Review of device patching levels and security vulnerabilities• Coordinate with other departments and business units to project device requirements.o Planning for hardware lifecycle management.o Project planning for changing IT requirements on the factory floor
  • Teksystems
    Information Technology Field Engineer
    Teksystems Jun 2019 - Sep 2021
    Charleston, South Carolina Area
    • Imaging desktops and notebooks for use in newly acquired MUSC hospitals using SCCM located around South Carolina (Lancaster, Chester, Marion, and Florence).• Traveling to newly purchased hospitals and clinics for removal of older equipment and installation of new Dell equipment (monitors, PC, mouse and keyboards)• Documenting current inventory for newly purchased hospitals prior to swapping equipment• Using a degausser to quickly erase hard drives
  • Noaa: National Oceanic & Atmospheric Administration
    It Helpdesk Manager
    Noaa: National Oceanic & Atmospheric Administration Nov 2018 - May 2019
    Charleston, South Carolina Area
    ● Provide help desk support with a high level of customer service and timely response, via hands on and remote support ● Maintain, troubleshoot, and install PCs, printers, and other peripherals ● Deploy Windows operating systems to laptops, desktops ● Install, configure, troubleshoot, and support customers’ desktop software ● Provide email system and mobile phone support ● Provide audio/visual and telecommunication systems support ● Manage, distribute, and track user support tickets to appropriate IT resources for resolution ● Coordinate and perform new user orientation ● Follow established documented SOPs, also implementing new SOPs to better improve environment and work flow ● Maintain inventory of software and hardware ● Lead technology refresh deployment at Charleston office location ● Review and mitigate IT security vulnerabilities to ensure compliance for IT security audits
  • College Of Charleston
    It Support Specialist Supervisor
    College Of Charleston Feb 2014 - Nov 2018
    Charleston, South Carolina Area
    • Responsible for assuring users are provided efficient and timely first and second level support. • Also both technical support and supervisory duties. Common technical support duties include answering telephones, communicating with clients, diagnosing hardware and software malfunctions, troubleshooting problems, replacing hardware and installing new software on clients' machines. • Performs staff scheduling to ensure Help Desk coverage during normal business hours and on-call support as required • Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities. • Maintains a central source of information enabling Help Desk staff and support technicians to recover outages with minimal disruption to expected service levels. • Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the College. • Performs other duties as assigned
  • Richardson, Patrick, Westbrook & Brickman,
    It Business Consultant
    Richardson, Patrick, Westbrook & Brickman, Apr 2012 - Jan 2014
    Mount Pleasant, South Carolina
    Provide onsite troubleshooting and repair of hardware, software, and network connectivity issues Provided technical documentation for processes usedEngineer and manage Windows servers, duties include, designing secure Windows Server solutions using Microsoft Visio for documentation. Implementing Windows Server system hardware and software, integrating these solutions with existing systems, and maintaining Windows Server system software and hardware. Manage Windows Server based applications. These duties include, but are not limited to: installing, configuring, and maintaining Windows server applications such as SharePoint, Exchange and SQL server, file, print, and fax services; performs system backups and recovery.Managing email, anti-spam and virus protectionSetting up user accounts, permissions and passwordsMonitoring network usagePerforms other duties as assigned
  • Orient Express
    Regional Systems Manager–North America
    Orient Express Feb 2011 - Apr 2012
    Charleston, South Carolina
    Provide onsite and remote support of hardware, software, and network connectivity issues for hotels, restaurants, and resorts across North & South America.Assist in the organization and inventory of all hardware and software resourcesCreates and maintains good technical documentation.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.Develops, maintains, and monitors procedures for all server backups.Monitors, plans, and coordinates the distribution of client/server software and service packs.Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.Provides emergency on-call support on a rotating schedule.Managing email, anti-spam and virus protectionSetting up user accounts, permissions and passwordsMonitoring network usagePerforms other duties as assigned
  • Market America, Inc.
    Systems Administrator
    Market America, Inc. Jul 2008 - May 2009
    Greensboro, North Carolina
    Design and implementation of IT polices and procedures to include SOP’s SLA’s and OLA’s for PCI compliance. Managed IBM blade serversManaged Dell SANEngineer and manage Windows servers, duties include, designing secure Windows Server solutions using Microsoft Visio for documentation. Implementing Windows Server system hardware and software, integrating these solutions with existing systems, and maintaining Windows Server system software and hardware. Manage Windows Server based applications. These duties include, but are not limited to: installing, configuring, and maintaining Windows server applications such as SharePoint, Exchange and SQL server, file, print, and fax services; performs system backups and recovery
  • Greensboro News & Record
    Sr. Desktop Support /Systems Administrator
    Greensboro News & Record Jul 2005 - Nov 2008
    Greensboro, North Carolina
    Provide exceptional technical assistance to end users through direct calls, Track IT work orders.Responsible for the daily technical support of client desktops, and applications which include the testing, installation, maintaining, and documentation of network systems and their peripherals.Develop, test, document and maintain processes through flow charting with Visio for desktop systems. Ensure that processes are properly implemented and observed. Participate in the testing and deployment of new Windows releases and other software update. Automate installations and repetitive tasks associated with desktop administration. Research and recommend client software. Track-it Administrator (Helpdesk Management software)Managed Dell blade serversMAC support leadSystem support and problem resolution. Participate in team improvement efforts, provide support to desktop support techs, serve in the helpdesk rotation as required, and develop documentation and training materials as necessary.
  • Sealy
    It Customer Service Center Analyst
    Sealy Jul 2000 - Jul 2005
    Trinity, North Carolina
    Design and implementation of help desk polices and procedures to include SOP’s SLA’s and OLA’s for Sarbanes-Oxley compliance. Provide training to help desk personnel to improve first level resolutions.Provide exceptional technical assistance to end users through direct calls, HEAT tickets, and 24-hour on call support for Novell 6, Lotus Notes 6.5, and VPN user.Responsible for the daily technical support of client desktops, Novell, Lotus Notes, and MS applications which include the testing, installation, and maintaining of network systems and their peripherals.Use of Symantec Ghost servers to increase operating efficiency, system rollouts and updates. Administrator of mobile wireless computing Monitor and support the Virtual Private Network (VPN), Local Area Network (LAN), and a wide Area Network (WAN) using in-house tools and vendor assistanceProcurement team member

Database Communication Llc Education Details

  • Wyandanch Hs
    Wyandanch Hs

Frequently Asked Questions about Database Communication Llc

What company does Database Communication Llc work for?

Database Communication Llc works for Robert Half – Maymont Homes

What is Database Communication Llc's role at the current company?

Database Communication Llc's current role is Technology Management.

What schools did Database Communication Llc attend?

Database Communication Llc attended Wyandanch Hs.

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