Regional Systems Manager–North America
Charleston, South Carolina
Provide onsite and remote support of hardware, software, and network connectivity issues for hotels, restaurants, and resorts across North & South America.Assist in the organization and inventory of all hardware and software resourcesCreates and maintains good technical documentation.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.Develops, maintains, and monitors procedures for all server backups.Monitors, plans, and coordinates the distribution of client/server software and service packs.Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.Provides emergency on-call support on a rotating schedule.Managing email, anti-spam and virus protectionSetting up user accounts, permissions and passwordsMonitoring network usagePerforms other duties as assigned