Customer service professional and Data Analyst with a demonstrated commitment to providing incredible service for the past 7 years. I have provided my services as CSR to UBER, ZAMEEN.COM, IBEX, Carriage, Zomato, and many other companies via chat, email, and call support to satisfy the customer and make an impact. I've focused on refining my skills in customer support. I've obtained more knowledge and explored new tools to support my customers efficiently. My background enables me to become a team player for those with a wide array of technical and customer support needs.As a professional customer support representative, I constantly learn the ropes to do well in my career. I believe that any professional success starts with positive and enriched human interaction at the core. My peers and management often applaud me for my approachability. It comes back again to the people-first mindset that I take into each day, every challenge, and your next project.Skills:Email Support / Chat Support / Technical Support / Phone SupportOrder Management / Processing RefundAnswering a Huge Volume of TicketsAdvance Graphic DesigningVirtual Assistant / Administrative AssistantData Analytics / MS Power Bi / Tableau Advanced MS ExcelLet's talk about how I can help you exceed your goals!
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Remote Customer Service RepresentativeAmazon Jun 2022 - PresentUnited Kingdom -
Business Data AnalystZameen.Com Sep 2021 - Jun 2022Pakistan -
Call Center Customer Service RepresentativeIbex Apr 2019 - Aug 2021Pakistan -
Email Support Executive | Team Coordinator | Team LeadCareem Feb 2016 - Aug 2019PakistanManaged a team of CSRs as Team Leader
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A D N A N B I N Z I A
Pakistan -
S O H A I B K H A N
Software Engineer | Microsoft Dynamics Crm Consultant At Treehouse Exatex Private LimitedKarachi Division -
F A I Z A N • S A L E E M
Cpaas(Saas) | Sales | Capability | Route-To-Market | Sales Automation Ex - Engro, Young'S, Nestle, Pepsi, LuIslāmābād, Pakistan -
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