- Design and build analytic/machine learning features in Labware LIMS software- Design and build RAG system for software support.

Organized the annual Data Jawn conference in Philadelphia. I identified speakers, assessed the quality of the presentations, organized the venue, and ensured the day was a success.

* Oversee team of data analysts to optimize sales and reduce bad debt* Coordinate national credit strategy for all Comcast products * Guide implementation of two credit decision platforms into Comcast Buyflows *Administer operations monitoring to ensure all strategy is implemented as designed*Develop a model for calculating Customer Lifetime Value*Leverage big data tools to analyze terabytes of customer data*Create a method for reproducible Survival Analysis to identify opportunities for strategy improvement

- Develop operational and strategic reporting for credit initiatives.Communicate and recommend strategy changes to reduce loss rate and increase sales.Develop analytics to assess the impact of the credit strategy for Comcast.

Provide decision support for senior leadership at Drexel University. * Maintain SQL server data mart* Build custom Tableau visualizations to support decisions across the institution* Communicate statistical analysis to stakeholders* Write and distribute a monthly newsletter aimed to increase data literacy at Drexel University* Complete federal, regional, state, and local compliance reports.

• Facilitate weekly class sessions.• Provide student support efforts.• Develop online materials for supplemental instruction.

As the Director of Institutional Research at Delaware Technical Community College, I oversee all data analysis at the College. Using our Student Information System (SIS) we pull data and turn it into information to support the college decision making. Utilizing statistical methods, I lead a team that assess the colleges initiatives, identify areas for improvement and provide national benchmarks to the colleges leadership. I perform the following tasks on a day to day basis: • Oversee the project list for six data analysts.• Run weekly and monthly huddles to improve data analysis accuracy, efficiency, and timeliness.• Write and present statistical analysis on student outcomes data, survey research data, and process management data.• Design and collect survey data on students, faculty, staff and alumni.• Provide guidance to college leaders on research and assessment related question.• Complete federal and regional accrediting reporting requirements• Provide insight into federal regulations and disclosure requirements to college leadership.• Assist college computer application development team.

• Conduct qualitative data collection (surveys, focus groups, interviews).• Write and present statistical analysis of student outcomes data.• Support the Director of Institutional Research with completing federally required reporting and disclosures. • Responsible for data collection, data entry and data management for grant activities.

As a Research Assistant in the Family Medicine Residency Program at the Lehigh Valley Health network, I supported the social science and action research of Family Medicine practitioners. I provided support with data collection, data analysis and the reporting of information. During my time at the LVHN, I assessed and collected data using Excel, SPSS, Nvivo, Sharepoint and ACCESS. I performed the following tasks on a day to day basis: • Support Family Medicine Physicians with data collection and analysis. • Prepare and distribute reports to Family Medicine Practices.• Develop learning materials for Family Medicine residents about doing medical and social science research.• Complete data collection, data entry and data management for a five-year grant funded project. • Design and management of a databases, using Microsoft Access, that stores annual survey data, resident assessment survey data, electronic health record data and chart audit data. • Attendance of practice meetings to develop action based research studies.• Develop and maintain a resident competency assessment tool, which gives monthly feedback to family medicine residents to improve their practice

Teaching Assistantship: assistant to the professors of two college level course, Introduction to Sociology and Doing Archeology.• Facilitated weekly recitation sessions.• Developed weekly lesson plans to reinforce and review course material covered in lectures. • Assist with learning management system to give students access to review grades, access lectures and communicate with instructors.