Who is Edward Murray? Overview
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Edward Murray is listed as Field Operations Specialist at Detect, based in Halifax, Nova Scotia, Canada. AeroLeads shows a matched LinkedIn profile for Edward Murray.
Edward Murray previously worked as Business intelligence student at Nova Scotia Community College - Nscc and Ecommerce Specialist at Eastlink. Edward Murray holds Bachelor Of Commerce 2004, 2008; Human Resource Management from Saint Mary'S University.
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Detect
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About Edward Murray
A collection of Edward Murray's past experience:--(2008) Received a Bachelors of Commerce along with a certificate in Human Resources Management from Saint Mary's University--(2009-2010) Roles include Talent Acquisition specialist & Property Manager for Filimon Properties--(2011-Present) I have worked with Eastlink for over a decade now and have experienced a wide variety of roles within the business. These roles included but are not limited to:- Customer Service Representative - Customer Service Advisor- Recruitment Coordinator- Speech Analytics Team- Service and Support Coordinator (Reporting)- Reporting Analyst- eCommerce platform Reporting Lead------------------------------------------------- Drone Technology Enthusiast (Agricultural / Warfare Specific)-- Blockchain Protocol Enthusiast-- Blockchains Researcher
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Edward Murray's current company
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Detect
Website
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12 roles
Edward Murray work experience
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Business Intelligence Student
Ecommerce Specialist
-Identify gaps in Mobile phone delivery within Eastlinks customer base & developed and presented a solution to close those gaps, which is currently under review-Drive the various departments responsible for Eastlinks eCommerce platform in improving the features, design, and overall customer experience of the system-Lead the implementation of new eCommerce features and enhancements, working closely with developers and designers to ensure a seamless user experience.-Develop and present weekly reporting on web sales and development progress to executive management-Collaborate with the marketing team to develop and implement strategies to increase online visibility and drive traffic to the eCommerce platform-Identify and analyze customer behaviors and trends to optimize the eCommerce platform and drive sales
Service & Support Coordinator - Data Analyst
-Analyze sales and performance data to identify areas of improvement-Recommend changes to sales incentive programs based on market behavior-Extract and analyze data from various sources to identify discrepancies with sales incentive payments-Calculate monthly commission payments for over 300 associates-Created various complex Microsoft Excel files to compile data across multiple sources to assist teams and management in viewing company targets & Sales and Service Metrics-Analyze and interpret complex data sets to identify trends and insights that can inform business decisions and strategies
Jan 2019 - Aug 2023
Offline Investigations Team Member
Audit accounts for missing equipment and cross reference systems to determine if equipment was returned through alternate channels and correct accounts accordingly-Conduct regular audits of reporting and accounts to ensure compliance with company policies and procedures-Develop and implement strategies to improve the accuracy and efficiency of offline investigations, resulting in reduced errors and cost savings for the company-Within a team setting, coordinate one of Eastlinks largest equipment swaps across the country for retiring, faulty, and out of date equipment during the digital cable upgrade era.-Created and used various complex Microsoft Excel files to track progress personally, and with the team across multiple projects.EDUCATION
Sep 2015 - May 2018
Inbound Customer Service Representative
Assisted customers with a wider variety of tasks from checking balances to upgrading or canceling services.
Aug 2011 - Aug 2015
Training Lead
Responsible for training up to 25 new agents entering the production floorMonitored Attendance and Key Performance IndicatorsPresent power point presentations and vital information to new training classesDeveloped new training material
Oct 2009 - Jun 2010
Property Manager
Filimon Properties
In charge of 6 properties in Bedford / Halifax containing 96 tenants
Sep 2008 - Jan 2009
Renovator
Coco Renovations
Part of a team of renovators working on various projects around HRM
May 2008 - Jan 2009
Store Manager
Pugsley'S Pharmacy
Managed the gift shopClosed up store and cash registers at the pharmacy In charge of store keys and bank depositsWaited on customers at both gift shop and pharmacy
Jun 2007 - Sep 2007
Entrepreneur
Student Bodies
Health and Fitness Consultant
Oct 2005 - May 2007
Sep 2001 - Feb 2007
4 education records
Edward Murray education
Bachelor Of Commerce 2004, 2008; Human Resource Management
Saint Mary'S University
Commerce, Human Resource Management
Cs50'S Introduction To Computer Science
Certificate, Human Resource Management 2004
2008
FAQ
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What company does Edward Murray work for?
Edward Murray works for Detect.
What is Edward Murray's role at Detect?
Edward Murray is listed as Field Operations Specialist at Detect.
Where is Edward Murray based?
Edward Murray is based in Halifax, Nova Scotia, Canada while working with Detect.
What companies has Edward Murray worked for?
Edward Murray has worked for Detect, Nova Scotia Community College - Nscc, Eastlink, Teletech, and Filimon Properties.
How can I contact Edward Murray?
You can use AeroLeads to view verified contact signals for Edward Murray at Detect, including work email, phone, and LinkedIn data when available.
What schools did Edward Murray attend?
Edward Murray holds Bachelor Of Commerce 2004, 2008; Human Resource Management from Saint Mary'S University.
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