Leveraging over 20 years of experience in IT, I have developed a strong track record in creating, implementing, and managing advanced technology solutions essential for organizational success. My expertise lies in bridging the gap between technical and non-technical teams, facilitating clear communication of concepts, ideas, and requirements while delivering effective solutions.Over the last 7 years, my focus has been on leading business and technical analysis, data governance, data migration, data integration, and reporting requirements within the Microsoft technology stack including Dynamics, Azure, Fabric, Power BI, OneLake and Synapse services. This focus has resulted in the successful deployment of over 35 Microsoft Dynamics instances, demonstrating my ability to navigate and complete complex projects efficiently.On a personal note, I am a Sci-Fi enthusiast with a strong passion for engine repair and DIY projects. I perform all my own vehicle maintenance and have built my current home from the ground up, showcasing my problem-solving skills and hands-on approach.Thank you for your time and consideration. I would welcome the opportunity to discuss how my background and skills can contribute to your organization’s goals. Please feel free to reach out to explore potential collaborations for mutual success.************************************************************************************************************Always looking to expand our networks, as long as you have a complete profile feel free to connect with me on LinkedIn.************************************************************************************************************Expertise: Customer Relationship Management (CRM) | IT Project Management, IT Support Management | Data Migration, Data Integration, Data Analysis | Business Intelligence, Business Analysis | Sales Operations Management | Technical Customer Service Management ITIL | User Training | Custom Object Development | Workflow Business Process Automation & OptimizationSoftware: Microsoft Dynamics 365 | Microsoft Power Platform | Microsoft Power Apps | Microsoft Azure | Salesforce.com | Microsoft Office (Excel, Word, PowerPoint, Access) | Google Apps (Sheets, Docs, Slides) | Microsoft SQL Server | Microsoft Teams | Microsoft SharePoint | Microsoft Azure, Fabric, Synapse, Power BI, Data Lake, Lake House & One Lake | KingswaySoft (SSIS) | Cirrus Insight Email: GrayCW01@gmail.comMCSE - Microsoft Certified Solutions Expert | MCSA - Microsoft Certified Solutions Associate | MCP - Microsoft Certified Professional