Startup-minded COO with a hands-on approach and 10+ years of experience working across diverse healthcare settings. Adept at building infrastructure from scratch, managing tight budgets, and driving execution with limited resources. Proven ability to motivate and develop high-performing teams, navigate regulatory hurdles, and driving towards the creation of high-impact technology products to facilitate early-stage funding. Passionate about making a real difference in healthcare and eager to build a impactful company from the ground up. Focused on achieving Lumi's mission to shape the future of healthcare for underserved populations alongside a passionate and innovative team.

-Increases customer satisfaction by collaborating with users and relaying desired features to product and engineering teams– Maintains feature request documentation and backlog and promptly informs customers of completed and upcoming feature releases– Analyze user interactions with platform via Heap, DataDog, detailed review of support cases and other applications to determine feature value– Designs, plans, and gathers data to compile user stories to assist with new feature development and prioritization– Creates and documents acceptance test plans based on desired functions and end user workflows– Manages manual QA testing sessions and prioritizes bug fixes for release bundles– Complete all site-specific system configurations as required and ensure seamless deployment– Created all training material and trained over 100 clinician users on the EHR integrated system– Designed and led the full execution of the implementation plan for the company’s first full centergo live in one of the nation’s top cancer centers

– Defines, plans, and documents departmental clinical research workflows related to potentialapplications and systems needs– Monitor user trends and interface with all levels of users to track and predict future developmentgoals– Serves as the bridge between client and software team– Translates clinical research needs into new features and system enhancements for optimal user experience– Performs new client product demonstration (25 new clients/departments) and suggest best- practice use of application based on individual, departmental or institutional needs– Targets workflow obstacles and recommends best practice use of software for optimization

– Managed the Clinical Research Group’s data team comprised of over 17 team members– Delivered and executed quality data for over 65 clinical trials– Analyzed individual and departmental workflow processes in the clinical research group foroptimal efficiency and even work distribution for staff members– Implemented workflow changes and ensured team adherence to essential tasks using the in-house clinical trial management application (PROMETHEUS)-Created weekly metric reports using the PROMETHEUS APPLICATION to determine success/failureof newly implemented processes