Evaluate and collect, analyze data to identify problems and provide solutionsMonitor, analyze measurement index and design SOPs to improve operation efficiencyReport periodically (daily, weekly, monthly)Monitor and control cost issuesRecruit and training project personnelProviding logistics solutions, manage and working with vendorsSupport Manager, Operations Director in strategic planningTraining employees on software operation procedures and practical execution.

Supervising all recreation staff including Pool, Gym, Souvenir, Kid Club Staff and Tour GuideOffer recreation program suitable to the needs of guests staying in resortAllocate working schedule and time attendance for staffsCoordinate with the Head of Department to propose new idea to make flexible entertainment activities to customersEnsure employees allways maintain the cleanliness of Gym room equipment and tools of the recreation departmentConduct appropriate training for new staffsReport to Head of Department for arising problems

Assist business managers in business strategy planningImplement business strategies to develop sales and markets.Summarizing and evaluating and making report on business situationMaintain and update sales and customer recordsCommunicate important feedback from customers internallyManage and draft administrative documents related to business contracts such as quotation contractsSupport project coordination