IT consultant with 6 years of experience on client-facing issues including troubleshooting, data collection, reporting, and special projects. Effectively communicate with clients both on/off-site in a timely manner to solve IT issues involving networking, communications, server management, and general support. Develop and maintain customer relations with a wide variety of clients including national and local law firms, universities, analytics, and property management companies. Develop Python software projects and utilize PowerBI to form dashboards. Effectively report and present project data to upper level management. Strong operations professional with a Bachelor's degree focused in Computer Science from University of Georgia - Franklin College of Arts and Sciences.Recently completed the Google Cybersecurity Certificate that covers key cybersecurity knowledge and skills.