Babcock & Wilcox Onshore Project Delivery Manager
Pune, Maharashtra, In
The IT Portfolio Manager is responsible for multiple functions and processes that direct and oversee how IT conducts business, meets deliverables, delivers projects and services, measures success, communicates with customer and stakeholders, and manages finances. It includes the oversight of the processes and resources responsible for how work requests are received, accepted, committed, and delivered in the form of a portfolio of projects.• Accountable for handling and managing projects delivery and service delivery related to IT Professional services & Managed services. • Initiated a comprehensive training program, revised routing, and implemented tracking that ensured meeting customer performance goals.• Prepare project implementation delivery plan, Adherence and Control Scope, prepare project tracker, plan resource allocation, budget planning and allocation, maintain risk register, dependency list, assumptions, maintain Service Level Agreements as per Contract• SPOC for Financial analysis, modeling, budgeting and forecasting, Cost Reduction and savings. • Create Strategic Plans or Business Plans to deliver highly developed customer focused services along with ability to sell IT benefits to the customer. • Handle all escalated issues when projects are in risk of SLA failure by having good understanding of IT infrastructure: Data Center, facilities, servers, storage, databases, middleware, business applications, operational processes, procedures, and integration.• Vendor Management: Build rapport with third party vendors and service delivery & support team by communication and holding periodic meetings with support representatives.