Dattatray Jadhav Email & Phone Number

Maharashtra, India

Maharashtra, India

Pune, Maharashtra, India

- Acquiring new software and hardware, negotiating service contracts, and building relationships with vendors and service providers.- Led the transformation of IT infrastructure, including overseeing the new office setup for 250+ seats, boosting network efficiency by 40%.- Strategically increased the system uptime from 80% to 99.5% in less than a year by upgrading outdated technology while repurposing functional components from the old systems, achieving the enhancement in a cost-effective manner.- Implemented M365 integration of Azure AD to local Active Directory to increase security with policies such as Conditional Access, MFA, DLP, Threat Protection, etc.- Directed the development of an Operations CRM for B2B lead generation process including RPA technology, thus changing a linear process to a real-time and efficient one.- Established the IT security and acceptable usage policies and training for internal users.

Mumbai, Maharashtra, India

- Managed and led teams on various projects, including storage implementation, cloud migration, and office moves, high-stake projects valued at nearly 1 Crore.- Built successful project plans covering objectives, resources, and staffing, and identified plans and resources required to meet project goals.- Managed projects for 15 Operating companies across India.- Scheduled and facilitated meetings between project stakeholders, maintaining open communication by presenting regular updates on project status to customers, often running more than five projects simultaneously.- Monitored contracts and service level agreements to identify potential risks and implemented mitigation actions.- Delivered projects on time and within budget, managing over 5 simultaneous projects, including complex infrastructure setups.

Mumbai, Maharashtra, India

- Administered large-scale IT projects, coordinating global teams for storage implementation, cloud migration, and office moves.- Improved operational efficiency by streamlining project workflows and implementing best practices.- Co-ordinated in a project to set up a campus for 4000 users across 15 companies, implementing advanced network infrastructure, video conferencing, and IT helpdesk solutions.- Awarded GTS Rockstar award by IBM for leading the setup of "Tech Hub", a service desk dedicated for users to walk-in with their laptop and get their issues resolved in reduced TAT.

Mumbai Area, India

- Led a team of 70+ L1, L2, engineers, optimizing IT service delivery and reducing escalations for WPP's Parent Plus Group.- Enhanced IT infrastructure availability to meet and exceed service level commitments in a cost-effective manner.- Developed and implemented disaster recovery plans, ensuring compliance with audit and internal control requirements for WPP's Finance Shared Service Center.- Managed complete IT operations of WPP’s Shared Service Centre comprising of 300 FTEs and connectivity with 15 OpCos.- Faced internal audits for GCC SOX controls and implemented remediations.- Monitored and addressed customer satisfaction levels promptly by handling incidents and having open channel of communication with all stakeholders.

Mumbai Area, India

Mumbai, Maharashtra, India

- Managed IT operations for a studio supporting 40 local and up to 120 remote users, developing and managing IT systems and annual budgets.- Built strategic relationships with senior management and key “champions” in each studio for strong two-way communications about needs and available capabilities.- Influenced as part of global IT team to ensure successful implementation of effective information technology across and between studios.- Developed and managed annual budget for systems and projects at regional and local levels.

Mumbai, Maharashtra, India

- Part of a team of FMS Engineers supporting more than 600 users for Taj Hotels Corporate Office.- Dedicated VIP support for Taj CXOs.- Conducted macOS and iOS training for batches of 20 IT professionals.

Post Graduate Diploma In Management - Pgdm - It Projects Management, Information Technology, Distinction

Bachelor Of Computer Application - Bca, Information Technology