Daud Ali Email & Phone Number

Seattle, Washington, United States

Seatac, Washington, United States

- Consulted with Port of Seattle industries to innovate workforce development solutions.- Researched skills required by multiple port-related sectors and provided valuable resources to HR professionals.- Developed and administered local employer surveys, collecting workforce data for an aggregate report.- Collaborated with Port of Seattle Supervisors to create workforce development programs benefiting South King County.

Seattle, Washington

>International ticketing agent at SEA International airport providing exceptional customer service.>International and domestic gate agent responsible for operational success at SEA for aircraft passenger guidance and assistance.>Assisted passengers with travel questions and screened boarding passes at departure gate.>Responsible for flight schedule changes, meal inventory, and ticket change.

Seattle, Washington

> Work together with station manager to support team and oversee all station activities.>Take on station manager responsibilities during manager's absence to represent Virgin Atlantic.>Participate in airport meetings and create strong/positive relationship with vendors, airport and airline management team and other partners. >Help through restructuring of station and ensure team remains positive and motivated throughout change.>Guide new duty managers into their new roles to create strong local management team.>Investigated and resolved customer inquiries and complaints in an empathetic manner.>Adhered to all confidentiality requirements at all times.>Strong leader of customer support staff.>Works on daily staff scheduling and adjustments based on the daily operational needs. >Consistently promotes and practice safety on daily operations. >Full- IROP recovery and the ability to make quick, sound decisions.

Federal Way, Washington

>Provided legal, trial and administrative support for team of 12 attorneys and 3 senior partners within busy family law practice. Managed paralegal activities as well as office/HR functions such as scheduling and billing.>Document Preparation: Assisted attorneys in the timely drafting and filing of legal documents and correspondence supporting case preparation for court appearances, hearings, depositions, trials and meetings.Key Accomplishments:>Legal Support: Achieved in-demand status amongst paralegal colleagues; often personally requested by senior partners to manage complex, deadline-intensive matters>Billing & Invoicing: Collaborated with office manager to standardize billing practices. Commended for efforts that contributed to a 15% increase in profitability in FY2016.>Collections: Reduced aged receivables from $95K to $5.4K. Revamped accounts receivables procedures, created spreadsheets to enhance tracking of monies owed and followed up on open accounts.

Seatac Airport

>Ensured that all arriving and departing flights were unloaded and reloaded in a timely and safe manner.>Observed all safety procedures and policies to insure the wellbeing of co-workers and aircrafts. >Transfered all baggage, mail and cargo expeditiously to meet passenger and vendors’ expectations.>Accountable for all ground servicing of aircraft's in the airport between flights. >Prepared aircraft for arrival by readying the wheel chocks, belt loaders and various other machinery used in aircraft maintenance. >Guided airplanes into parking position next to the boarding gate. Performed other duties such as de-icing aircraft wings, assured clean take-off runways, refueling planes and stocking supplies.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor’S Degree, International Business/Trade/Commerce