Daud Bashir Email & Phone Number

Pinckneyville, IL, US

Illinois, United States

We help businesses to transform & gain competitive edge through delivering superior custom made applications and prioritizing long-term relationship by supporting, maintaining & sustaining their mission critical application.

Dubai International Airport

• JOB RESPONSIBILITIES
• Check-In & Boarding Agent (Handling Passengers)
• To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent with Dnata's high.
• Display excellent customer service skills; team work and understanding to achieve customer satisfaction. Strive as part of a dedicated team to avoid… Show more JOB RESPONSIBILITIES
• Display excellent customer service skills; team work and understanding to achieve customer satisfaction. Strive as part of a dedicated team to avoid complaints and earn compliments. Ensure excellent discipline and.
• Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty.

Tecom, Dubai - United Arab Emirates

• Department development & Leasing Managed Properties
• Creation and implementation of processes and procedures
• Acquiring new business from existing and emerging client base
• Account Management
• Ensuring client needs are met
• Liaising with Contractors

Dubai UAE

• Department development & Leasing Managed Properties
• Creation and implementation of processes and procedures
• Acquiring new business from existing and emerging client base
• Account Management
• Ensuring client needs are met
• Liaising with Contractors

Karachi Pakistan

• Customer Service Representative: Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design.
• Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and… Show more
• Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).
• Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees.
• Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
• Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.

Karachi Pakistan

• Handled incoming calls, explain them all the benefits and details of the package quote them prices and ask them the credit card details and convert maximum calls into proper sales.
• Being a team coordinator, greet transfers build rapport, listen, clarify and manage conversational flow from a sale agent and close that sale for them.
• Conduct meetings to encourage and motivates our team members so that we can complete our weekly targets.

Karachi Pakistan

Sales and Marketing Executive.Maximize Sales (International Publications)Maintain the Decorum of Sales StoreLearn, Develop and enhance knowledge about International Authors.Memorize Books (Names, Authors, Writers)Organize author visits, events and Book fares.

Bachelor'S Degree, Business/Commerce, General

Intermediate, Business/Commerce, General

Matriculation, Science, A