David Ndung'U

David Ndung'U Email and Phone Number

IT Project Management | Software Implementation & Management | Change Management & User Training | System Administration & User Training | Core Banking | Quality Assurance & Risk Mitigation | Agile Methodologies @ Caritas Nairobi
David Ndung'U's Location
Nairobi County, Kenya, Kenya
About David Ndung'U

As an experienced IT specialist with extensive project management and operations expertise, I excel in leveraging strategic planning, agile methodologies, and resource management to drive project success. My proficiency in Microsoft 365, Google Workspaces, and Mifos supports efficient operations and quality assurance. Certified in ICT Governance, Risk Management, and Compliance, I ensure robust IT governance. My leadership in developing comprehensive ICT policies, virtualizing operations, and overseeing critical system upgrades highlights my commitment to optimizing business processes and delivering impactful, data-driven results. I am dedicated to mentoring teams and enhancing organizationalefficiency through innovative solutions and strategic IT management.

David Ndung'U's Current Company Details
Caritas Nairobi

Caritas Nairobi

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IT Project Management | Software Implementation & Management | Change Management & User Training | System Administration & User Training | Core Banking | Quality Assurance & Risk Mitigation | Agile Methodologies
David Ndung'U Work Experience Details
  • Caritas Nairobi
    Head Of Ict Operations
    Caritas Nairobi Mar 2019 - Present
    Nairobi
    I manage the organization’s ICT resources and operations, implement software applications for financial support, develop strategic ICT tools, negotiate with service providers, and create comprehensiveICT policies. I led the virtual transition during COVID-19, provide extensive user support, and ensure business continuity through effective change management and process improvement, all while maintaining compliance and security standards.
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  • Caritas Nairobi
    Ict Officer
    Caritas Nairobi Mar 2016 - Mar 2019
    Nairobi, Kenya
    I managed technical user support and training, ensuring all staff were proficient in using our systems. I handled systems administration, maintaining and optimizing our ICT infrastructure for peakperformance. Additionally, I provided comprehensive technical support to our external clients, addressing and resolving issues promptly to ensure seamless operations. My role ensured both internal and external stakeholders had reliable, efficient, and secure access to our ICT resources.
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  • Caritas Nairobi
    Ict Intern
    Caritas Nairobi May 2015 - Mar 2016
    Nairobi County, Kenya
    I assisted self-help groups with data preparation, verification, and loading into Mifos, ensuring accurate data management. I developed and implemented a new training strategy for system users, enhancing their proficiency. Additionally, I provided first-line support to Mifos users, resolving issues promptly and collecting user feedback to continuously improve system functionality and user experience.
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  • Innovations For Poverty Action
    Field Research Assistant
    Innovations For Poverty Action Nov 2013 - Dec 2013
    Nairobi
    Field Research Assistant at Innovations for Poverty Action (IPA) - I assisted in data collection and verification for the Election 2013 Survey project. My role involved ensuring the accuracy and reliability of the collected data, contributing to the project's overall success and providing valuable insights into the electoral process.
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  • Kenya Airports Authority
    It Intern
    Kenya Airports Authority Apr 2013 - Jul 2013
    Nairobi, Kenya
    I carried out network configurations and resolved network issues, ensuring smooth connectivity. I was responsible for software installation and malware removal, as well as the installation and configuration of applications. Additionally, I performed periodic maintenance of PCs, ensuring optimal performance and reliability.
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  • Strathmore University
    Computer Lab Assistant
    Strathmore University Nov 2008 - Jun 2009
    Nairobi County, Kenya
    I instructed students and lecturers in computer lab technology and software applications, enhancing their learning experience. Iensured the availability of equipment and programs to support the instructional program, maintaining a conducive learning environment. Performing routine and preventive maintenance of computer lab and classroom equipment, I also troubleshooted hardware and software malfunctions promptly to minimizedisruptions.
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David Ndung'U Education Details

Frequently Asked Questions about David Ndung'U

What company does David Ndung'U work for?

David Ndung'U works for Caritas Nairobi

What is David Ndung'U's role at the current company?

David Ndung'U's current role is IT Project Management | Software Implementation & Management | Change Management & User Training | System Administration & User Training | Core Banking | Quality Assurance & Risk Mitigation | Agile Methodologies.

What schools did David Ndung'U attend?

David Ndung'U attended United States International University.

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