Daunn (Danni) Monte Email & Phone Number

United States

United States

Minneapolis, Minnesota, United States

The Enterprise Customer Success Partner (E-CSP) will proactively and continuously engage with SAP’s strategic customers to drive mutual success across the entire SAP portfolio. This role will focus upon customers who have made an investment into SAP to maximize the value that customers receive through adoption and optimal consumption of their entitled solutions. The E-CSP drives business outcomes by engaging as a trusted advisor: delivering the intelligent enterprise with customer executives and engaging with line of business leaders to align the right SAP expert with each stage of the customer’s transformation. The E-CSP aligns with the regions and market units to ensure strong local customer support. The E-CSP is responsible for assuring the continuity of the customer’s subscription and maintenance-based solutions and maximizing their usage. By assuring a high level of customer value realization, the E-CSP will positively impact SAP’s business performance, securing renewals, collaborating with sales for up/cross-sell opportunities, safeguarding recurring revenue, and enabling business expansion.

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

As a Customer Engagement Executive, my role is to provide high-touch strategic account management to a portfolio of strategic enterprise customers by collaborating and building trust-based relationships at the executive level through a relationship strategy focused on mutual success. The focus of my Enterprise Account Management role is to increase the value derived by customers in using our Saas HCM technology, maintain and grow customer satisfaction and ensure cross-functional collaboration and long-term executive engagement and sponsorship.

Develop and manage North America Customer Engagement brand messaging, both internal and externally, thrugh various distribution channels. Amplify customer success messaging at major conferences, webinars and events. Streamline internal and external story curration process to improve key stakeholder experience.

Greater Minneapolis-St. Paul Area

SuccessFactors provides Business Execution Software solutions that drive outstanding business results in organizations of every size and category. The insights we've gained serving 3,200+ customers with more than 8 million+ users in 168 countries and 34 languages helps us better serve and grow companies like yours each and every day.Player / Coach - Responsible for aligning client business goals to valueResponsible for revenue, growth, retention and strategy / consultative solutions sellingLed client stakeholder relationshipsPresident's Club, SAP Winner's Circle

Greater Minneapolis-St. Paul Area

Jobs2Web helps employers maximize their interactive recruiting strategy using our web 2.0 recruitment marketing platform. The Jobs2Web platform helps employers attract, capture, and communicate with quality talent all while measuring your recruiting effectiveness. You can reduce your dependency on job boards and other expensive recruiting services and make your career site your #1 recruiting tool.Client Strategy DirectorPlayer / Coach - Responsible for aligning client business goals to valueResponsible for revenue, growth, retention and strategy / consultative solutions sellingLed client stakeholder relationshipsPresident's Club, SAP Winner's Circle, Ace Award recipientPrivileged to be part of an innovative team that built a new industry from scratch, which was successfully sold and is now part of SAP Cloud, a leading SaaS provider globally.- Hired as one of the first 45 employees at Jobs2web and created a disruptive new market from scratch- Drove client value based on data and raving fan partnerships- Responsible for strategic account development- Consistently exceeded sales goals by translating innovative technology solutions into results that solve business needs for our clients by serving as a consultative and trusted advisor- Consistent award winner internally and externally (President's Club, Winner's Circle)

Greater Minneapolis-St. Paul Area

Jobs2web has revolutionized online recruiting by leveraging interactive technology and the social web to help companies find better talent faster and at a fraction of the cost. Through integrated technology, automation and real time analytics the Jobs2web platform powers interactive recruitment marketing strategy helping clients Recruit Better™.

Greater Minneapolis-St. Paul Area

Project ImplementationManage a range of projects to ensure deliverables are in-scope, on-time and on-budget. Responsible for active management of client expectations and communication as it pertains to implementations and projects. Role carries overall responsibility for project scope, scope control, project plans, timelines, implementation status reports and documentation.Relationship ManagementBuild rapport and credibility with internal team and clients. Provide day-to-day client management to new client, project management for new and existing clients, and delivery of a full range of interactive recruiting solutions (SEO, job distribution, PPC, social media/networking, etc.) for a variety of diverse clients. Continually seek opportunities to drive client satisfaction and deepen client relationships.Implement new clientsActively manages multiple implementation projects with timelines, client communication, and client services communication. Generate production schedules, project status reports and other relevant project management documentation to manage internal and client expectations.CommunicationCreate an environment of open communication between the operations team, the client services team, the client and occasionally the development & sales teams. Works proactively to prioritize client implementations, caseload, and technical issues with client services.>Tools and ProcessesCarried responsibility to the creation and management of tools and processes, as well as project documentation and templates.

Client Management •Ensure client satisfaction and retention by translating strategic value to clients and delivering excellent service •Day-to-day client interactive recruiting advisor, best practice and troubleshooting manager on the Jobs2Web platform and client’s interactive recruitment marketing strategy •Ensure day-to-day alignment of client’s recruiting strategy/business objectives with their interactive recruitment marketing strategy •Diagnose and problem-solve strategic, interactive marketing, or other client questions •Prepare monthly metrics and client value review presentations with goals, results, continuous improvement ideas and best practice •Identify opportunities that will drive additional client value based on their business objectives •Sales and Renewal Opportunities•Project Management, interactive technology, social networking

Bloomington, Minnesota

Provided valuable project and production support in the area of print and interactive marketing. Instrumental in the migration of print to digital and the adoption to process changes that applied to digital technology. Manage and maintained external and internal web portals for the Industries of:Parts and Services; Commercial Equipment; Consumer Equipment; Snow Equipment

M.A., Communications

B.A., Business Management