Donald Dauphin, Mcp Email & Phone Number

Edison, Nj, Us

New Jersey, United States

Donald's role encompasses a wide range of responsibilities. These include managing teams, allocating resources, improving processes, resolving incidents, working relationships, and developing teams. He leads a team of support engineers and DBAs onshore and offshore to ensure that KPMG Audit receives efficient and effective 24/7 support. He oversees their daily activities, sets goals, evaluates performance, and helps them grow professionally.He works closely with KPMG Audit stakeholders and internal teams to assign support engineers and DBAs to projects, ensuring that resources are used optimally during weekend deployments, busy seasons, and DR events to meet project timelines. To improve his team's effectiveness, he assesses and enhances operational processes, implements several automation tools, and establishes best practices.He also handles incident and problem resolution for database systems and support infrastructure. He collaborates with the team to investigate and resolve issues quickly, minimize their impact on KPMG Audit operations, produce RCA, and implement preventive measures to avoid future occurrences.Relationship management is another essential aspect of his role. He is the KPMG Audit teams' primary contact, ensuring a solid partnership and effective communication. He establishes monitoring mechanisms mainly via AppInsights to track incoming requests and possible failures, ensures compliance with service level agreements, and generates reports on key performance indicators to measure and communicate the team's performance to KPMG Audit leadership.Furthermore, he collaborates with Microsoft to organize training programs and knowledge-sharing sessions, which enhance technical skills of the team and keep them updated on industry trends. Managing relationships with external vendors like TCS and Microsoft is also part of his role, where he provides ongoing updates on recurring issues or pending cases to support KPMG Audit.

Played a key role in supporting various Business Intelligence (BI), SQL Reporting, and Automation initiatives within the organization.Collaborated with stakeholders to gather requirements, design database structures, and develop scalable solutions.Led a team of professionals, providing mentorship and guidance to drive their professional growth and ensure project success.Implemented robust data management strategies, including data quality monitoring and data governance practices.Streamlined reporting processes by developing automated solutions, resulting in significant time and cost savings.Conducted regular performance reviews, identified training needs, and organized skill development programs for team members.

Springfield, New Jersey, United States

Designed and developed business intelligence solutions, including data modeling and ETL processes.Created reports and dashboards to provide actionable insights to stakeholders.Collaborated with business users to understand their analytical requirements and deliver effective solutions.Implemented data validation and quality control measures to ensure accuracy and reliability.

Morristown, New Jersey, United States

Developed and customized Microsoft Dynamics GP (Great Plains) software to meet business needs.Created and maintained integrations with other systems, enabling seamless data flow.Provided support and troubleshooting for system issues, ensuring minimal downtime.

Newark, New Jersey, United States

Developed and optimized SQL queries and stored procedures for data extraction and manipulation.Collaborated with cross-functional teams to design and implement database solutions.Assisted in database administration tasks, including backup and recovery.

Pennington, New Jersey, United States

Developed and maintained ASP.NET web applications, SSAS cubes, T-SQL scripts, and Crystal Reports.Designed and implemented data warehouses and OLAP solutions.Collaborated with business users to gather requirements and translate them into technical specifications.Conducted performance tuning and optimization of database systems.

Edison, New Jersey, United States

Assisted in database design and development for various projects.Conducted data analysis and provided insights to support decision-making.Created and maintained database documentation and data dictionaries.

Bs, Bachelor In Technical Management

Mcts, Business Intelligence Development And Maintenance

Competencies in working with the full suite of BI technologies in SQL Server 2008, including Reporting Services, Analysis Services.

Aas, Computer Information System

Freshman