I love what I do: I take a product and improve it from a customer support and technical aspect, to make it the best product in its market. I am a results-focused degreed mechanical engineer with an MBA and over 20 years of experience as a laser alignment instructor and consultant. My experience includes 15 years’ progressively increased responsibilities as an applications engineer and over 5 years as a national product manager, at LUDECA – a company with an excellent customer service reputation.I have an in-depth knowledge of the operation, performance, diagnosis, and service of rotating equipment. I have worked with customers in diverse industries nationwide to improve their asset reliability, and in the process have helped my company become a market leader. I have hands-on experience with rotating equipment, such as diesel engine generator sets, HVAC, Gas/Steam Turbines, Compressors, etc., including onsite engineering services and training for customers. I have developed, designed, and executed product promotion strategies, and created promotional content via articles, blogs, videos, and presentations at reliability trade shows. My particular strength is the ability to collaborate with engineering, sales, and manufacturing to improve quality, launch products, and assess performance requirements.Specialties:Certified Reliability Leader (CRL)Product Marketing StrategiesMetrology / Laser AlignmentCustomer ServiceProject ManagementInstructional and Marketing Video ProductionField Engineering Demonstrations and ConsultationProduct Design, Parametric CAD (OnShape & Solidworks), Development and MarketingCustomer Support of Laser Alignment ProductsTechnical Reports and Articles for PublicationOnsite and Virtual Training