Program Evaluator• Developed criteria and currently oversees multimillion-dollar budget - SAMHSA expansion grant• Created client tracking metrics and implemented an experience management system to ensure outlined criteria are consistently achieved. • Compile biannual financial reports for SAMHSA• Prepare and submit fiscal yearend report to Payment Management System• Restructured Quality Assurance Department to create a smooth internal audit process and response • Redefined Incident Report process to guide risk assessment efforts and meet compliance criteria• Recreated and standardized Continuous Quality Improvement efforts to drive goals and outcomes for all departments• Review all contracts between vendors, leases, school districts, and guardians• Created Quality Assurance 2023 annual budget• Audit existing client records to ensure compliance with state and federal regulations and report audit findings during CQI meeting• Prepared specific service lines for the annual renewal of the Mental Health Center License and Youth Target Group Home License by the State of Montana Department of Health and Human Services• Spearheading the COA (Council of Accreditation) credentialing renewal process • Review each Incident Report to determine the risk level and if it needs to be escalated• Review and track all current licenses and applications throughout the organization• Design, deploy and analyze results of the annual Customer Satisfaction Survey throughout the United States to consumers, parents, and CPS workers for Intermountain, Family Support Network, and Residential Campus.

20% increase in growth since obtaining the position of Office ManagerStrategically marketing in multiple locations

• Spearheaded revenue growth by 128% through diligent expansion efforts • Recruited top talent to support overall organizational goals • Created training and mentoring programs to support continuous staff development and succession plans • Drove census growth by building a strong community network with outreach efforts and educational opportunities• Leveraged and continually updated advanced knowledge of Medicaid and insurance requirements• Maximized provider schedules to increase productivity• Successfully facilitated and tracked consumer payments to ensure timely billing • Educated guardians and caregivers on treatment plans to optimize results• Designed and updated inventory system to reduce overall organizational expenses