-Responsible for the team’s complete comprehension and unwavering adherence to operational/security procedures, laws, regulations and company directives in order to effectively execute our commitment to security, manage risk (organizational and member), fulfill operational and compliance requirements.-Observe the operation, monitor reports and conduct audits to ensure all activities are in accordance with policies and procedures, regulatory, legal and ethical requirements, escalating issues to senior/executive management as necessary.-Reviewed and monitored sales and service performance against plans to identify gaps, issues and best practices; developed and implemented action plans to close the gaps and resolve issues.-Monitor and analyze key metrics, customer feedback, and direct on the floor observations so that data-driven decisions are at the foundation of business decisions.-Built and sustained a diverse team of talent who successfully and consistently delivered on the CLEAR objectives related to security, service, and sales.-Collaborated with my leadership team to assess opportunities on a regular basis in order to identify strengths, opportunities, weakness, and threats.-Oversought and execution of payroll and scheduling: ensuring overall labor use is efficient and effective.-Provide leadership and direction to station employees so that individual and/or team duties and responsibilities clearly align with the organization's mission and goals.-Evaluated, documented and conferred with the management team regarding employee performance.Performed IT duties on location, basic troubleshooting, equipment inventory management, and assisted with corporate tech audits.

- Demonstrate leadership by conducting sales and customer service training for new employees- Increased customer satisfaction by interfacing directly with customers to provide assistance- Analyze financial reports and identify opportunities of growth to drive revenue- Develop and implement performance development which optimized staff performance and resulted in continuous surpassing of sales goals.- Coach and develop my team to achieve maximum results- Provide remarkable customer service- Manage vehicle inventory- Responsible for assisting customer needs and training new employees to- Consistent marketing to multiple accounts and maintained good relation- Implement and execute sales and customer service goals.-Management of Union Employees (856 Teamster Union) and abiding to union rules and policies

- Responsible for collecting branch account receivables from our business accounts- Responsible for renter callbacks in regards to overdue rental contracts and outstanding balances- Responsible for issuing invoices to partners and clients through branch rental financial systems- Experience with a high volume, fast paced customer service-oriented environment- Assisted Branch Rental Manager with executing lot plan procedures and refueling vehicles- Assisted Branch Rental Manager with acquiring a sufficient fleet mix and forecasting reservations- Established relationships with several body shops through superior marketing tactics- Account management with existing business accounts- Business development with on field marketing to obtain new potential businesses

Assisting in the relocation of electronics and computer hardware for major tech companies, such as Yelp, Ask.com, Microsoft, and SalesForce, when they move to a new facility. I collaborate with their IT department to setup new equipment to make the transition more efficient.

I was a shift supervisor for my branch, and our duties varies everyday. Some of the duties I was responsible for includes: Receiving shipments, handling invoices from vendors, basic administrative duties, shrink reports, waste reports, inventory, handling customer's complains, problem solving, scheduling, changing displays, and much more.