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David Hanson is listed as Client Services Support Specialist at Intrado, a company with 2146 employees, based in Plattsmouth, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for David Hanson.
David Hanson previously worked as System Administrator at Dp Management, Llc and Area Supervisor / Claims Analyst at Midlands Choice. David Hanson holds O Associates Of Arts, As/400 Programming from Metropolitan Community College.
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Dedicated and effective Systems Support Specialist – with two decades of diverse experience supporting multiple IT/Systems/Network functions – is seeking an opportunity to leverage advanced skills in collaboration, communication, leadership, and problem solving. Aiming to join a company that balances financial success with employee development and customer satisfaction, underscored by a culture of process improvement.
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A career timeline built from the work history available for this profile.
United States
o Providing timely support for all customers.o Effective use of Excel, Word, Outlook and other various programs.o Becoming familiar with numerous applications for various clients.o Use of several different monitoring and ticket applicationso As the primary client contact, maintain a positive relationship and ensure accuracy of delivery to exceed client.
o Directed systems strategy, upgrade schedule, maintenance and help desk support for 100+ users.o Provided Help Desk Support for 100+ users both locally and in remote locations.o Purchased and setup and also deployed new user hardware to include phones, desktops, laptops and printers. o Designed and put together training manuals to assist employees with.
Greater Omaha Area
o Managed employees in the areas of customer service and hospital data entry.o Closely collaborated with IT team to trouble-shoot issues on the Novell and AS/400 systems.o Designed and built databases; ran and updated systems reports.
Greater Omaha Area
o Hired, trained, supervised and motivated team of 18 customer service representatives, claims examiners, and clerical staff; designed and implemented training programs.o Served as point of escalation to handle complex claims; ensured unwavering focus on customer service.o Reviewed and initiated reinsurance; facilitated steps for automated adjudication.
Other employees you can reach at intrado.com. View company contacts for 2146 employees →
Harisha S
Colleague at Intrado
Bengaluru, Karnataka, India, India
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EH
Ed Hunt
Colleague at Intrado
Boise Metropolitan Area, United States
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RD
Rafael Diego
Colleague at Intrado
Miami-Fort Lauderdale Area, United States
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SC
Saumali Chakraborty
Colleague at Intrado
Manchester, Connecticut, United States, United States
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MA
Mallikarjun Achanur
Colleague at Intrado
Bengaluru, Karnataka, India, India
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RI
Ragavendran I
Colleague at Intrado
Nagercoil, Tamil Nadu, India, India
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KA
Khuram A.
Colleague at Intrado
Aylesbury, England, United Kingdom, United Kingdom
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LH
Lesley Hockley
Colleague at Intrado
Morden, England, United Kingdom, United Kingdom
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AK
Anish Kumar
Colleague at Intrado
Kanyakumari, Tamil Nadu, India, India
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RM
Regene M Edward
Colleague at Intrado
Bengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
David Hanson works for Intrado.
David Hanson is listed as Client Services Support Specialist at Intrado.
David Hanson is based in Plattsmouth, Nebraska, United States while working with Intrado.
David Hanson has worked for Intrado, Dp Management, Llc, Midlands Choice, and Ici Pay Flex Systems.
David Hanson's colleagues at Intrado include Harisha S, Ed Hunt, Rafael Diego, Saumali Chakraborty, and Mallikarjun Achanur.
You can use AeroLeads to view verified contact signals for David Hanson at Intrado, including work email, phone, and LinkedIn data when available.
David Hanson holds O Associates Of Arts, As/400 Programming from Metropolitan Community College.
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