Strategic Planning Manager
Current
Nov 2021 - Present
AeroLeads people directory · profile
Dave Austin Email & Phone Number
Strategic Planning Manager
at
Severn Trent
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Strategic Planning Manager
Location
United Kingdom
Company size
Who is Dave Austin? Overview
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Quick answer
Dave Austin is listed as Strategic Planning Manager at Severn Trent, a with 2448 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Dave Austin.
Dave Austin previously worked as Resource Planning and Performance Senior Manager at Payplan and Change and Integration Manager at Reassure.
Company email context
Email format at Severn Trent
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Severn Trent
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Profile bio
About Dave Austin
A highly experienced Customer Services Manager, specialising in all facets of end to end Resource Planning, with over 20 years experience across a variety of sectors. Supplementary skills in Business Intelligence, operational management and Business Change provide well rounded overall customer service expertise. I have a proven track record of leading teams and successfully delivering Resource Planning within large organisations, through setting teams up from scratch and also optimising established teams. Having worked at a senior level for many years I am comfortable communicating at all levels
Current workplace
Dave Austin's current company
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Severn Trent
10 roles
Dave Austin work experience
A career timeline built from the work history available for this profile.
Resource Planning And Performance Senior Manager
May 2021 - Oct 2021
Change And Integration Manager
Responsible for the transition and integration of change related programmes of work into Customer Services function through a governed and controlled business readiness process. Scope of work included both regulatory change and technology change
Feb 2019 - Dec 2019
Business Intelligence Manager
Set up and lead a new team to provide all operational reporting and forecasting for Customer Services area of 1000 FTE. Responsibility for the set up, configuration and ongoing maintenance of workflow management software
Oct 2015 - Jan 2019
Forecasting And Governance Manager
Control and governance of headcount plans for Customer Services area of 1000 FTE. Monthly alignment of headcount plans with Finance and driving delivery of both business as usual budget and business stretch budget targets
Apr 2015 - Sep 2015
Resource Planning Manager
Creation and optimisation of resource plans to ensure service level delivery across 2 key books of business
Nov 2014 - Mar 2015
Resource Planning Manager
End to end Resource Management for all activities across General Insurance estate for Sales, Service and Claims spanning 3 sites and 750 FTE
Feb 2014 - Oct 2014
Professional Services Manager
Leading a team of Trainers and Consultants to provide an end to end implementation and training delivery service to Accountants. Operational accountability for 45 FTE via 4 Team Managers to deliver customer excellence for the top tier of Sage Accountants Club support offering.
Oct 2009 - Aug 2013
Senior Resource Manager
Led a team of 12 FTE with full responsibility for Resource Planning and Management Information for a Customer Services function of 500 FTE
May 2006 - Sep 2009
Resource Planning Manager
Full responsibility for a team of 13 FTE to deliver short, medium and long term resource plans for Sales and Customer Services, spanning 4 sites and totalling 800 FTE
Oct 2003 - Apr 2006
Team & coworkers
Colleagues at Severn Trent
Other employees you can reach at stwater.co.uk. View company contacts for 2448 employees →
LC
Lauren Cockayne
Colleague at Severn TrentUnited Kingdom
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JK
Junaid Karim
Colleague at Severn TrentLeicester, England, United Kingdom
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SF
Sharron Fullord Ore Fullard-Ore
Colleague at Severn TrentWest Midlands, England, United Kingdom
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LD
Liz Dickinson
Colleague at Severn TrentCoventry, England, United Kingdom
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AC
Andy Colling
Colleague at Severn TrentWest Midlands, England, United Kingdom
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LE
Lauren Elliott
Colleague at Severn TrentNottinghamshire, England, United Kingdom
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CD
Christopher Dale
Colleague at Severn TrentGreater Coventry Area, United Kingdom
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AB
Adam Bugg
Colleague at Severn TrentGreater Leicester Area, United Kingdom
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MH
Mark Howell
Colleague at Severn TrentGreater Stoke-On-Trent Area, United Kingdom
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NO
Nacy Ortiz-Hinds
Colleague at Severn TrentStratford, Connecticut, United States
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Lauren Cockayne
Colleague at Severn TrentUnited Kingdom
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JK
Junaid Karim
Colleague at Severn TrentLeicester, England, United Kingdom
View →
SF
Sharron Fullord Ore Fullard-Ore
Colleague at Severn TrentWest Midlands, England, United Kingdom
View →
LD
Liz Dickinson
Colleague at Severn TrentCoventry, England, United Kingdom
View →
AC
Andy Colling
Colleague at Severn TrentWest Midlands, England, United Kingdom
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LE
Lauren Elliott
Colleague at Severn TrentNottinghamshire, England, United Kingdom
View →
CD
Christopher Dale
Colleague at Severn TrentGreater Coventry Area, United Kingdom
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AB
Adam Bugg
Colleague at Severn TrentGreater Leicester Area, United Kingdom
View →
MH
Mark Howell
Colleague at Severn TrentGreater Stoke-On-Trent Area, United Kingdom
View →
NO
Nacy Ortiz-Hinds
Colleague at Severn TrentStratford, Connecticut, United States
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FAQ
Frequently asked questions about Dave Austin
Quick answers generated from the profile data available on this page.
What company does Dave Austin work for?
Dave Austin works for Severn Trent.
What is Dave Austin's role at Severn Trent?
Dave Austin is listed as Strategic Planning Manager at Severn Trent.
Where is Dave Austin based?
Dave Austin is based in United Kingdom while working with Severn Trent.
What companies has Dave Austin worked for?
Dave Austin has worked for Severn Trent, Payplan, Reassure, Co-Op Insurance, and Sage.
Who are Dave Austin's colleagues at Severn Trent?
Dave Austin's colleagues at Severn Trent include Lauren Cockayne, Junaid Karim, Sharron Fullord Ore Fullard-Ore, Liz Dickinson, and Andy Colling.
How can I contact Dave Austin?
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