As the leader of the management team, the Assistant Store Manager has responsibility over operation and performance of a multi-million dollar store location. The Assistant Manager is a leader who exercises judgment and uses discretion to solve problems, make informed decision and manage wisely. Responsibilities include driving sales and customer service; ensuring proper merchandising standards, controlling expenses and payroll budgets, managing the associate experience and handling personnel issues. The ASM, is a leader who exercises judgment and uses discretion to solve problems, make informed decisions and manage wisely. This individual will provide leadership to the store team around hiring, staffing, training and scheduling functions. Merchandising is responsible for the day-to-day management of the store. Main responsibilities include Selling Floor, Recovery, Sizing, Fitting Rooms, Home, Baby, Accessories, Shoes, and assisting in management of all areas of store operations as needed.

Store Management

• Managed a caseload of students and developed a follow-up plan to ensure effective transition to employment or additional education. Identified and prioritized the student's academic, career goals and barriers to academic and career success. Executed proper FSCJ and DCPS district documentation for each student• Identified and utilized external resources needed to achieve the student's goals. Assisted students in achieving post-secondary educational goals. • Implemented appropriate intervention strategies and positive incentives for student success.• Identified and recruited students who meet specified criteria. Worked with district school personnel who helped secure students for the Academy. • Participated in community outreach activities and events as they related to resources, services and activities available at FSCJ. Acted as liaison between all stakeholder groups.• Developed projects that fostered an appreciation for teamwork, sense of belonging, and commitment to community service.

Program Facilitator and Advisor for Carrers and Karate. Assistant in FSCJ Education program.Program Administrator – Work with high school and college students to improve study habits and provide and a nurturing support system and career resources as they pursue their education. Children lean life skills through martial art instruction: discipline, focus, trust, perseverance and positive thinking. Served as a mentor through open communication in sessions designed to foster personal growth and build self-esteem. Manage financial responsibly, administer afternoon sessions and serve a communicator between the executive vice president and the students

Online2Profits.com is a local Jacksonville business focused on online media marketing. Knowledgeable of the processes to get prospects to your business using web, video, mobile and Social MediaWorked with expert solution providers to bring an all encompassing online, mobile and social media solutions to clients.Provided a “complete web presence” by offering clients online directories, videos, maps and other social media.Facilitated local Guides Set up (Yahoo, Bing, MapQuest, Google/Places, etc), local Guides info management, Social Media Management, Social Media Coaching and Training, Social Media Set-Up, Blogging, Video Marketing, Article Marketing Press Release Distribution, E-Mail Marketing, Mobile Marketing and to follow up as needed.

• Created business, marketing and research curriculum to teach students the value of business organization and financial planning to secure a positive return on investment • Supervised various educational programs which included cultural exchanges, Yearbook and 4-H groups. • Developed and managed financial accounts for school organizations• Executed Junior Achievement Global Trade Learning initiatives and trained over 300 student on the importance of Globalization in today’s society.

• Provided customer service by following corporate direction to achieving store sales and profit objectives• Assured high levels of customer service through the management of the human resource activities within the store• Managed the store executive team’s retail activities including forecasting workload and distributing labor; a requirement for replenishment, restocking, recovery, pricing and signing, and visual• Directed departmental leads. Responsible for the total store visual and service environments

• Managed store policy for compliance, standards, security and regulations while ensuring that customer service standards were met • Executed functional authority over all store employees. • Directed grocery manager, scan analyst and department managers to meet store goals

Managed the operations for the Northeast Florida facility delivering over 2000 packages daily.Directed independent contractors and supervisors in customer serviceCreated and balanced budgets and supervised operations and trained team on store systems. Strategic management to make use of ALL resources to get products out to customers in a timely manner. Managed return on investment and supported the company initiatives for growth

District Buyer, JCPenney Jacksonville Stores, 1999-2001Planned and analyzed inventory flow and forecasted sales for 36 locations, a $40 million division. JCPenney Training Specialist who coached and mentored merchandisers and supervisors. Spearheaded training classes on the topic of managing inventory levels for 300 employees within two regions as a JCPenney Management associates.Worked on the buying team for new store openings. Strategic planning with store teams to meet sales goals. Worked with the local marketing team to make sure we had the right merchandise statements for big events during the year. These events accounted for 80% of the profits maintained by stores during the year. Our merchandise statements were adapted by the company buying teams when the merchandise buying power was made centrally.

Conceptualized ideas and provided leadership to instill company pride in associates and managed execution of goalsEffectively managed a line assignment consisting of Men's apparel and clothing.Successfully planned, bought, presented, and provided sales leadership for a $5M line assignment with the number one ranked profit in the district. Selected to participate on the District Men's team where we helped to plan local marketing, purchased items for new store opening inventory and support the ads with locally purchased merchandise

Finding an integrated approach to inventory assortment offerings, marketing communications and selling. Without limiting myself to inventory selection and pricing issues: I found that effective merchandising, marketing and sales creates a highly desired customer experience. In this position I found that an integrative approach helped create the right management vision to address aged inventory, stock balancing, pricing strategies, vendor performance, assortment planning, product selection for purchase and repurchase, managing gross margin return on investment and increasing product turnover. The aproach to solve your merchandising challenges was made simple by taking an integrated approach to managing resources and creating emotional connectivity with your company, brand and merchandise products. During my tenure, department revenues surged by $1.8 million, a 40% increase