Dave Bachmann Email & Phone Number

Chicago, Il, Us

Manage the operations and drive the strategic direction of the Documentation team, includingdelivery and maintenance of product-related technical documentation, online help, and content offerings; work closely with the director of the Content team to discuss strategy, roadblocks, and other team-related items; provide coaching and feedback to help direct reports strengthen specific knowledge and skill areas; provide support and direction for quarterly and annual goals

Chicago, Il, Us

Assisted the Documentation Manager on the operations and strategic direction of the Documentation team, including delivery and maintenance of product-related technical documentation, online help, and content offerings; worked closely with the director of the Content team to discuss strategy, roadblocks, and other team-related items; provided coaching and feedback to help direct reports strengthen specific knowledge and skill areas; provided support and direction for quarterly and annual goals

Chicago, Il, Us

Responsible for producing and maintaining content corresponding to Relativity’s litigation support software system, including installation, configuration, infrastructure, database schema, training, and end-user instructional documentation; assist in creating and integrating UML and workflow diagrams, technical and release notes, and application help systems; collaborate with multiple software development teams, product managers, business analysts, marketing specialists, and trainers; work on behalf of clients in law firms and government agencies, such as the Departments of Justice and Defense, to create and refine technical documentation, including troubleshooting, custom workflow, and critical defect fixes