Dave Bates

Dave Bates Email and Phone Number

Leveraging technology to provide a better experience for the patients and providers leading to improved health outcomes and cost-efficiency @ Spectrum Enterprise
Dave Bates's Location
Lake St Louis, Missouri, United States, United States
About Dave Bates

My current role centers around building and maintaining value-based relationships with the customers throughout the account lifecycle, ranging from ensuring ease of doing business to promoting solution utilization. We are engaged in solution design through onboarding, provisioning, service launch, ongoing adoption and evolutionary product engagement. The focus is always on ensuring customers realize the full value of our technical solutions.

Dave Bates's Current Company Details
Spectrum Enterprise

Spectrum Enterprise

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Leveraging technology to provide a better experience for the patients and providers leading to improved health outcomes and cost-efficiency
Dave Bates Work Experience Details
  • Spectrum Enterprise
    Major Account Manager - Healthcare
    Spectrum Enterprise Jun 2023 - Present
    Stamford, Ct, Us
    •Help hospital networks address their critical business issues with technological solutions•Sell products and services to improve healthcare processes and patient care.•Tailor modern enterprise technology solutions to the needs of some of the biggest U.S hospital networks•Conduct consultative needs analyses with clients•Identify growth opportunities within client base•Monitor market developments and discuss with my clients•Deliver product proposals to key decision makers •Cultivate relationships with new and existing contacts •Qualify new leads and request site surveys to determine serviceability •Proficient with computer networking, LAN, WAN and high-capacity and fiber-connected networks.
  • Windstream
    Customer Success Manager
    Windstream 2021 - Jun 2023
    Little Rock, Ar, Us
    •Proactively engage customers to provide product and feature updates•Improve usage of product features through facilitated product training•Deepen and expand customer relationships using real-time insights into customer needs•Onboard, train, and drive customer utilization of the WE Connect Portal, including continuing education as features and capabilities are enhanced •Act as concierge and voice of the customer during the order requirements gathering, provisioning, service acceptance, and first bill review.•Identify any risks to customer success then develop, implement, and complete the cross functional mitigation strategy•Take proactive action to minimize service and account churn, and drive revenue realization•Identify knowledge gaps and work internally to mitigate future risks•Provide training, service assessments, and tips on our feature-rich, SaaS solutions•Shepherd our customers through technology planning and orchestration to ensure they receive what they expect, when they expect it
  • Windstream
    Senior Customer Advocate (Account Management)
    Windstream Aug 2019 - 2021
    Little Rock, Ar, Us
    •Identify the customer’s critical business issues and introducing appropriate solutions to address their concerns• Demonstrating and Implementing best-in-class products and services such as SD WAN and Officesuite HD Meeting
  • Netrality Data Centers
    Data Center Lifecycle Manager
    Netrality Data Centers Mar 2018 - Aug 2019
    Miami Beach, Fl, Us
    •Own and manage the data center sales cycle from lead generation through renegotiation•Work closely with Channel VP and Director of Marketing to grow our robust channel sales program•Support an ecosystem consisting of internet service providers (ISP), cloud service providers (CSP), content delivery networks (CDN), managed service providers (MSP), and Infrastructure as a service (IAAS)•Present, Discuss, and Assist with implementation of Hybrid Cloud Solutions•Identify solutions, support, and geographical data center that best suits the client’s business goals•Learn about the state-of-the-art and cutting-edge technologies and technology companies that are entering the technology world•Present Edge Computing Solutions, driven by the move to 5G and Internet of Things (IOT), to reduce latency and improve quality of service•Develop strong, strategic relationships with C-Level executives and key decision makers to get their buy-in on solutions and renegotiations•Position Netrality assets and services to grow our strategic footprint in St. Louis, Philadelphia, Houston, Chicago, and the Kansas City Markets•Explore potential partnerships to collaborate and expand our ecosystem
  • Windstream Enterprise
    Account Manager Ii
    Windstream Enterprise 2013 - 2018
    Little Rock, Ar, Us
    •Present, Sell, and Implement Wan, UCaaS, SD-Wan, MPLS, Data Center, DDOS Mitigation, PCI Compliance, Managed Security and Cloud Solutions•Work with engineers to design complicated multi-site MPLS networks, disaster recovery plans, and cloud service solutions•Identify ways to avoid churn through contractual negotiations •Utilize time management skills to oversee various stages of numerous projects occurring simultaneously•Present design/solutions to customers and negotiate with a focus on closing/retaining their business•Call in to base of accounts, identify customer needs, present solution/s, process orders, oversee implementation, and continue to manage the account going forward•Create strong relationships with C-level executives leading to multiple sales/additional business opportunities•Collaborate with direct sales team to identify and implement new strategies for existing clients
  • Dish Network
    Account Manager
    Dish Network 2011 - 2013
    Englewood, Co, Us
    •Provided strategic support to multi-state client base by developing business processes and system solutions for various projects, from conceptualization to implementation•Exceeded annual quota due to strong analytical thinking, proactive leadership, and consistently meeting deadlines•Finished multiple months in the top 3 of the Sales Matrix, consisting of over 60 different territories•Facilitated comprehensive trainings on various facets of DISH Network, successful selling techniques and general business acumen•Prospected businesses to present them with opportunities to offer Dish as a primary or secondary solution•Developed a comprehensive knowledge of Dish Network products and the video delivery industry from continued education, training, and self-education•Formulated support plans and negotiated with vendors and corporate sponsors to hold impactful and cost-effective events
  • Enterprise Rent-A-Car
    Rental Manager
    Enterprise Rent-A-Car 2008 - 2011
    St. Louis, Mo, Us
    •Prospected local body shops, insurance agencies, dealerships, and businesses to assess rental needs and procure contractual commitments•Demonstrated strong closing abilities with 10 monthly sales awards in a 17-month time frame•Developed strong analytical and problem-solving skills, multi-tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision•Monitored branch overhead, gross costs, rental rates, and damage reports •Increased fleet by 50% after 6 months on the job•Trained and developed six management assistants for future promotional opportunities•Established a sales culture that led to operational profit on a monthly basis
  • Enterprise Rent-A-Car
    Management Trainee
    Enterprise Rent-A-Car 2007 - 2008
    St. Louis, Mo, Us
    *Won 11 monthly sales awards in a 17 month time frame
  • Enterprise Rent-A-Car
    Intern
    Enterprise Rent-A-Car 2004 - 2006
    St. Louis, Mo, Us
  • Enterprise Rent-A-Car
    Vehicle Service Attendant
    Enterprise Rent-A-Car 2003 - 2004
    St. Louis, Mo, Us
  • Blockbuster
    Shift Manager
    Blockbuster 2001 - 2003
    Denver, Colorado, Us

Dave Bates Skills

Sales Account Management Sales Operations Training Customer Retention Customer Service Marketing Sales Management Direct Sales Sales Process Customer Satisfaction Cold Calling Strategic Planning Salesforce.com B2b Selling Employee Training Sales Presentations Telecommunications Solution Selling Customer Experience Voip New Business Development Product Marketing Product Management Training Delivery Marketing Strategy Online Advertising Outdoor Advertising Social Media Marketing Direct Marketing Social Media Data Center Virtualization Data Center Management Data Center Infrastructure Data Center Design

Dave Bates Education Details

  • Saint Louis University
    Saint Louis University
    Political Science/International Studies

Frequently Asked Questions about Dave Bates

What company does Dave Bates work for?

Dave Bates works for Spectrum Enterprise

What is Dave Bates's role at the current company?

Dave Bates's current role is Leveraging technology to provide a better experience for the patients and providers leading to improved health outcomes and cost-efficiency.

What is Dave Bates's email address?

Dave Bates's email address is da****@****ail.com

What schools did Dave Bates attend?

Dave Bates attended Saint Louis University.

What are some of Dave Bates's interests?

Dave Bates has interest in Children, Economic Empowerment, Politics, Education, Animal Welfare, Health.

What skills is Dave Bates known for?

Dave Bates has skills like Sales, Account Management, Sales Operations, Training, Customer Retention, Customer Service, Marketing, Sales Management, Direct Sales, Sales Process, Customer Satisfaction, Cold Calling.

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