Dave Benedict Email & Phone Number

Cottage Grove, MN, US

Product Manager for Value Added Services. These include EAP, Funeral Planning and Will Preparation, Travel Assistance, Health Solutions.

Minneapolis, Minnesota

Minneapolis, Minnesota

Minneapolis, Minnesota

Columbia Heights, MN

• Support Medical Device Sales Representatives and Hospital Accounts in in their daily activities by providing sales reports, performing audits, issuing credit, and managing trunk stock inventory for the sales force and.
• Consistently completed a high level of workload in a fast paced environment through utilizing strong organizational skills, an ability to multi task at a high level, solve complex problems, and maintain constant.
• Constructed the Covidien Sales Support Representative training manual for new employees.
• Established the pilot role of Consignment Inventory Manager in which I was responsible for the following.o Streamlined the consignment audit process by combining the roles of a Support Rep and Field Inventory Manager.

Mendota Heights, MN

• Managed the client implementation of CRM tools for large banking and law firm customers. Tested, trained, and communicated with customers post go-live implementation to ensure satisfaction.
• Collaborated with the Pre Implementation team during the testing phase.
• Traveled to client site at the go-live to train clients in the usage of CRM tools.
• Audited client accounts to find system updating errors.
• Aligned internal documentation to match client CRM solutions.
• Provided troubleshooting support, documented errors, and issued reports to IT and Production teams.