In my role as Senior Human Resources Director at WSAudiology, I oversaw HR operations for the harmonization of our Wholesale and Retail channels, driving engagement and cost savings. By implementing strategic initiatives, I successfully increased employee engagement by 15% and reduced external recruitment spend by over $800k.

Provide HR leadership, guidance and solutions to a cross functional team to deliver company objectives. Responsible for support of six business channels (core retail businesses, parts and service, distribution center, contact centers, and home services) encompassing up to 9,000 associates throughout Ontario in a high change environment.