Dave Blanchette Email & Phone Number

Dudley, Ma, Us

Westboro, Ma.

Westford, Ma.

•Support the daily activities of the production and field repair departments.•Update Visual Studio test code written in C# to incorporate new products and/or change orders.•Create, edit, update, and maintain all test related ISO work instructions/procedures.•Assist in maintaining our ISO 9001:2015 certification.•Create customer facing repair/replacement documents.•Perform “field failure” analysis on returned products. Create failure analysis reports.•Create, edit, and verify hardware and software Engineering Change Orders (ECO’s) and Deviations related to or affected by production test.•Manage new product introduction processes from hardware and software engineering to production.•Introduce new products to the manufacturing floor and contract manufacturers. •Train technicians on new products and processes.•Ensure maximum uptime of manufacturing test systems hardware, software and network accessibility. •Function as a quality assurance resource to ensure consistently high-quality products on-site and with contract manufacturers.•Maintain all production test stations, computers, operating systems and test related software for local and remote sites. (Windows, Linux and CentOS based) •Test, verify, and document all hardware/ software updates and deliver to in-house production personnel and contract manufacturers.•Manage suppliers and contract manufacturers to insure high quality and product availability.•Served as primary contact for any test related issues, questions, concerns from engineering, in-house production personnel and contract manufacturers.•Daily use of Oracle database for inventory and change order implementation.•Full knowledge of Word, Excel, Power Point, Visio, Visual Studio.•Provided outstanding systems support which produced a record of 10 years without any adverse impact on revenue due to test systems malfunction.

• Manage new product introduction • Analyzed specifications and schematics • Act as liaison between design engineering and manufacturing • Insure maximum uptime of Manufacturing Test lab systems hardware, . • Create failure analysis reports• Function as a quality assurance resource • Maintain all contract manufacturing operating systems • Provided outstanding systems support • Create all test ISO procedures• Design and create customer specific label requirements • Test and verify all software updates • Managed suppliers and contract manufacturers • Oversaw virtual LAN for contract manufacturer • Create, edit and verify hardware and software ECO’s • Served as primary contact for any test related issues• Maintain IMMEDIATE 24/7/365 response capabilities • Possess knowledge of Microsoft software and its office products. Lotus Notes and the Linux and Unix operating systems

• Supervised new product introduction from hardware and software engineering to manufacturing.• Wrote test procedures and failure analysis reports.• Functioned as the quality assurance specialist to ensure consistently high quality• Scheduled and supervised the daily work direction of three technicians• Trained existing technicians on new products• Mentored and trained new and temporary employees• Planned and coordinated the department workload to ensure expected ship dates were met• Performed final quality inspections on outgoing shipments• Integrated Netlink systems to Cabletron platforms after Corporate buyout• Recommended, documented and implemented Engineering Change Orders• Identified and corrected any issues causing problems/delays in the manufacturing process

• Component and system level repair of new and field return semi-conductor based real time processors, background processors, system timing, and satellite link cards related to Wide Area Network (W.A.N.) matrix switches• Promoted to team leader of W.A.N. area after first year• Provided daily work direction of four senior technicians and two assemblers• Trained all new hires and temporary employees• Reduced turnaround time on field returns from 20 days to 10 days• Reduced field return backlog from 350 pieces to 125 pieces• Developed training matrix for technicians• Produced weekly reports and graphs on matrix switch production and field return shipments• Suggested, documented, and implemented Engineering Change Orders

• Component level repair of all boards related to Data General systems including but not limited to 68000 series microprocessor based CPU's memory management, error correction cards, tape, and disk drives• Repaired and refurbished government and non-contracted customer systems, cards, peripherals, and laptop computers• Conducted equipment profile and quality audits resulting in a 45% increase in quality and functionality of selected systems• Evaluated all area problem cards for repair or scrap and successfully repaired 40% of all cards presented for determination, resulting in a reduction in the scrap rate from 5% to 3%• Consistently met 100% of predetermined production schedule• Chosen as 1 of 4 out of 60 technicians to obtain certification for the purpose of training fellow technicians• Redesigned material flow process improving turnaround time from an average of 7 hours to 3 hours

Associates In Business Management

Associates, Business Management

Activities and Societies: Member of American Society of Test Engineers since 1999LabView Basics I & II, 2006 A.S., Business Management.