• Owning the end-to-end view of commercial costing and pricing for the entire UK product portfolio.• Encompassing all areas involved in further strengthening the Mark Group’s position as the leading UK insulation and renewable technology provider; with turnover in excess of £200m pa.• Leading the development of all commercial principles on existing portfolio offerings, new product development, and emerging market exploration.• Championing the integral link between analytical understanding and optimised proposition creation.• Guiding all business functions to establish complete clarity on product and channel profit drivers.• Driving the business to turn all key insights into value-adding business transformation.• Line managing analysts, and leading wider business functions to optimise insight and improve margin.• Consulting and presenting at Director level on all key commercial investigations.• Creation of a uniform ‘costing methodology’ - one singular way of dissecting operational delivery and examining profit drivers - acclaimed by the Board, and rolled out to the whole Global group.• Key lead in the development of a fully patented pricing application for the retail field force, which revolutionised the complex survey process into a successful and compelling sales tool.

• Heading up the pricing responsibility for the Mark Group’s UK portfolio of insulation and renewable products; with a turnover of more than £150m pa.• Establishing a robust process to coordinate all key business stakeholders to transparently drive pricing and profit optimisation for each channel of activity across all sectors (Retail, B2B and Commercial).• Acting as consultant and forming consensus with the Board on all pricing decisions.• Creating an approach that transformed the way pricing was handled in the complex IT systems architecture from quotation and right through to operational deployment.• Many major highlights in identifying countless cost-cutting opportunities (e.g. vehicle deployment spec) and operational performance drivers (e.g. sale & survey processes) with benefits often >£100k pa.• Made such significant contribution within a year that my role was expanded to cover all aspects of commercial analysis - leading into the role of Head of Commercial Analysis.

• Heading the Strategic Planning & Alignment team in E.ON Energy Services Home Installation, an emerging central heating and energy efficiency business unit with turnover in excess of £100m pa.• General management responsibility for a team of 15 specialist managers and analysts.• Development and articulation of commercial and strategic direction throughout the business.• Management of the business planning cycle, with annual, quarterly and ongoing reviews.• Development, delivery and continuous improvement of all operational processes and accreditations.• Leading the management information function to guide both operations and senior leaders.• Notably designing a proposition to apply obligatory license spend to create £7m of additional income, and also leading the development of a streamlining project to remove £14m of overheads.

• Leading the development, communication and implementation of strategy programmes throughout the UK business, focusing on the vision of E.ON becoming the world’s leading power and gas company.• Acting as an ‘internal consultant’ on both vertically integrated strategy and business unit specific issues across Energy Wholesale, Distribution, Retail, and Energy Services; with total UK turnover of £8bn pa.• Heading up large scale workshop and conference events, nurturing links with external consultancies, as well as regularly presenting to the UK Exec Board and corporate AG parent.• Significant successes in being a senior lead in the strategy programme that reengineered E.ON UK across its value chain, plus led two £50m+ business unit-specific transformation projects.

• Managing the development and delivery of marketing plans for social and environmental products with a turnover in excess of £200m; to deliver challenging customer, expenditure and value targets.• Monitoring and evaluating ongoing marketing and sales activity to add value through best practice.• Ownership of segmented customer insight to deliver financial, social and brand targets.• Applauded accomplishment in delivering a series of campaigns with at least three-fold increases in cost efficiency, notably two affinity mailings at an average cost of £4 per closed sale (vs £60 average).

• Driving the articulation of retail marketing and sales strategy and annual marketing plan, providing a critical link into a business planning process generating Retail operating profit in excess of £360m pa.• Leading all key strategic project development across both residential and business segments.• Succeeded in creating a comprehensive business planning process from scratch that examined the business in granular detail and resulted in a £1m saving in annual operating expenditure.

• Developing product and pricing offerings to optimise customer acquisition and retention.• Evaluating the commercial viability of varied business propositions and driving new products to market.• Spanning energy, mobile and fixed line telephony, and ISP products; with revenue exceeding £1bn pa.• Notably developed the data mainframe for the energy quote tool for all UK call centres and website.

• Developing product and pricing offerings to optimise customer acquisition and retention.• Evaluating the commercial viability of varied business propositions and driving new products to market.• Spanning energy, mobile and fixed line telephony, and ISP products; with revenue exceeding £1bn pa.