Dave Burrow Email & Phone Number

Oklahoma City, Ok, Us

United States

We do laser engraving, make custom flags, crosses, and other various types of decor for the home.

Edmond, Oklahoma

Mending Hope is a 501(c)(3) non-profit that provides backpacks for needy children and children in the foster care system. NO child should have to move their belongings with a trash bag. Trash bags are for trash, not personal belongings. Like our page on Facebook and follow us on Twitter (@mending_hope) and Instagram (mending_hope). Check out our website at mendinghopeministry.com.

Disa

VMWare/vSphereSTIG ComplianceIAVA/IAVB ComplianceBMC RemedyRemote DesktopWindows Systems Administration

San Diego

Senior NTCSS Systems Administrator.Lead installer for all Integrated Barcode Systems (IBS) in the Pacific area of responsibility (AOR).Conducted troubleshooting and initiated break-fix solutions for down systems.

Oklahoma City

Handled the imaging of hardware and provide peripheral support for over 700 insurance field agents. Maintained virtual image utilized by the field agents and ensured the latest updates were applied prior to imaging. Performed testing of potential replacement laptops and peripheral devices prior to placement in the field to ensure compatibility requirements were met. Coordinated the timely replacement of field laptops at the end of the life-cycle for all field agents. Performed data recovery on damaged hard drives ensuring agent’s business was transmitted in a timely fashion. Served as a troubleshooting subject matter expert for Windows 7, Windows 7 virtual machines, Windows XP machines, and compatibility issues with COTS and GOTS software. Provided VPN training and support for all field agents. Served as a LEAN facilitator at assigned initiatives.

Edmond, Ok

Former owner of Grass Ninjas LLC serving all of Edmond and NW Oklahoma City.

Performed configuration management for over 35 assets, ensuring every asset was properly configured for future classes, minimizing instructor setup time. Troubleshot hardware/software related problems and provided timely, cost-effective solutions, ensuring systems were available for scheduled courses. Developed distance learning courses that were self-sustaining and enhanced the profitability of onsite training. Provided curriculum for 3 CompTIA and 5 Microsoft certification classes with training provided to 626 students since joining the organization. Provided mentorship training for 5 students in two separate classes. Traveled to multiple sites to provide certified Pearson VUE testing for CompTIA classes being taught.

Supervised the transition and roll-out of over 6000 assets from legacy services to the Navy Marine Corps Intranet (NMCI). Performed conflict resolution between the government and IT contractor through formal and informal communication saving the government an estimated $50K. Served as a project leader in LSS events and provided status updates to the Program Director. Played an instrumental role in the establishment/implementation of policies and procedures for 7 different Aviation Information Systems Departments.

Maintained an annual operating budget of $330K. Created and implemented disaster recovery plans supporting over 700 assets and 1400 clients. Improved computer maintenance procedures by decreasing turn-around time by 3.8 days. Managed a 4-person help-desk providing 24/7 customer service support to over 1400 employees.

Provided 24/7 emergency on-site hardware & software supporting 12 locations worldwide and also provided on-site training for those locations. Performed software compatibility testing while supporting a server farm of 20 HP-UX systems and four Sun Solaris systems. Facilitated formal and informal training for over 250 computer operators/administrators worldwide.