A transformative leader with a strategic focus on the customer and driving changes that enhance value through improving the customer experience, while engaging employees. A diverse background that leverages sound business acumen to help support organizations achieve results through collaboration, employee engagement, and team building. An inspiring and incisive communicator with a history of cultivating relationships with integrity and credibility. Thrives in applying strong governance principles and maintaining a strategic focus on achieving an organizations goals.Director with Newmarket Tay Power Distribution Limited, serving as Board Chair.
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Vice President, Energy Supply & Customer CareEnbridge Gas Distribution 2016 - 2019Toronto, Canada AreaEnbridge Gas Distribution is Canada's largest natural gas distribution utility, serving 2.2 million customers in Ontario. Responsible for leading and directing the Gas Supply, Gas Control, Gas Storage, Customer Care and Business Process and Performance functions within the utility. - Led a customer transformation initiative using technology and enhanced processes to reduce costs and improve overall customer satisfaction.- Oversight for over $2 billion per year in gas purchases. -
Senior Director, Human Resources & FacilitiesEnbridge Gas Distribution 2012 - 2016Toronto, Canada AreaAs part of the Executive Management Team, responsible for ensuring strong Human Resources support and Facilities services to the over 2,000 employees located across Canada. Earned additional accountability for the Energy Supply functions as part of a transition to the the VP Energy Supply & Customer Care role- Guided two major organization transformation initiatives, resulting in a significant restructuring of the executive team and 5% workforce reduction, without compromising safe and… Show more As part of the Executive Management Team, responsible for ensuring strong Human Resources support and Facilities services to the over 2,000 employees located across Canada. Earned additional accountability for the Energy Supply functions as part of a transition to the the VP Energy Supply & Customer Care role- Guided two major organization transformation initiatives, resulting in a significant restructuring of the executive team and 5% workforce reduction, without compromising safe and reliable delivery of service- Championed increased focus on leadership and the roll-out of a Leadership Development program- Led refresh of facilities to improve the working environment while also reducing costs Show less -
General ManagerEnbridge Gas New Brunswick, Inc. 2007 - 2012Fredericton, New BrunswickResponsible for providing overall strategic and policy direction for the New Brunswick gas distribution utility that serves 10 communities and approximately 12,000 customers and for overseeing its ongoing development and operations. Specific focus was on driving business growth, while managing stakeholder relationships with government officials, regulatory bodies and media. -
Director, Energy Policy And AnalysisEnbridge Gas Distribution 2003 - 2007Toronto, Canada AreaResponsible for establishing the gas supply strategy to ensure long term stability of the portfolio ad for ensuring the effective acquisition and delivery of over $2 billion of natural gas annually to meet customer needs. - Represented the natural gas industry as the industry representative on the IESO Technical Panel to support the integration of natural gas fired electricity generation. -
Manager, Strategic & Key AccountsEnbridge Gas Distribution 2001 - 2003Toronto, Canada AreaResponsible for the effective management of relationships with over 3,000 of Enbridge's largest customers and Agents, Brokers and Marketers that supplied natural gas to over 600,000 customers. - Led the successful design, development and implementation of an $18 million system, that remains in place today, that enabled electronic contracting and transacting with customers and those providing gas on their behalf. -
Manager, Accounting SystemsEnbridge Gas Distribution 1997 - 2001Toronto, Canada AreaResponsible for the effective operations of the Accounts Payable, Inventory Accounting, Payroll and Plant Systems departments. -
Manager, Volume And O&M BudgetsEnbridge Gas Distribution 1996 - 1997Toronto, Canada AreaOversaw the successful preparation of all regulatory materials and testimony at the Ontario Energy Board to receive recovery of all costs through regulated rates. -
Information Services (Positions Of Progressive Responsibility)Enbridge Gas Distribution 1988 - 1995Toronto, Canada AreaQuickly transitioned from a programmer to a team lead and project manager.- Project Manager for the on-time and on-budget delivery of a client-server based general ledger and online budgeting system.
Dave Charleson, C.Dir Education Details
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The Directors CollegeChartered Director (C.Dir) -
Queen'S Executive Program -
Mathematics And Business
Frequently Asked Questions about Dave Charleson, C.Dir
What is Dave Charleson, C.Dir's role at the current company?
Dave Charleson, C.Dir's current role is Governance Professional I Customer Focus I Diverse Experience.
What schools did Dave Charleson, C.Dir attend?
Dave Charleson, C.Dir attended The Directors College, Queen's University, University Of Waterloo.
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