Dave Colclough Email & Phone Number

Whitman, Ma, Us

Needham, Massachusetts, United States

• Served as a clinical resource and mentor for nursing staff on a busy Med/Surg floor, providing guidance on best practices and patient care protocols.• Collaborated with multidisciplinary teams to assess patient needs, develop care plans, and ensure optimal patient outcomes.• Monitored patient progress and intervene as necessary, orchestrating timely communication between healthcare providers and families.• Facilitated patient flow throughout the hospital in an efficient and safe manner

Needham, Massachusetts, United States

• Participated in quality improvement initiatives, resulting in a reduced patient falls and faster response times to patient call bells.• Provided critical care nursing for high-acuity patients in the ICU, utilizing advanced monitoring equipment and protocols.• Assisted in the rapid assessment and stabilization of patients in the ED, performing triage and delivering emergency interventions.• Documented patient care accurately and timely, maintaining compliance with hospital policies and regulatory standards.

Greater Denver Area

• Lead, analyze, manage, and grow key external stakeholder relationships• Enable our partners to grow through in-depth analysis of their market, the services they offer, consumer behavior, and projected demand• Collaborate with internal stakeholders and cross-functional teams to execute on client and company objectives• Develop and implement go-to-market campaigns and corporate strategies resulting in a 35% annual increase in portfolio growth• Produce and deliver high-quality content for executives, national webinars and conference sessions to advance brand awareness and client product optimization• Utilize critical thinking skills to properly market each partner uniquely on our platform in an effort to reach their target demographics• Co-create and promote marketing events with partners including happy hours, workshops, and trainings• Proactively seek out new partnership opportunities through networking at conferences, and internal analysis• Negotiate contract terms with service professionals, manufacturers, and franchise networks

The Customer Success Manager (CSM) drives maximum adoption of Oracle Cloud solutions and identifies/drives product expansion opportunities via high value relationships with our customers. Teaming with the multiple groups within Sales, Support, Operations and Consulting, the CSM is responsible for understanding the near- and long-term vision of the customer. Coordinating the right Oracle resources, programs, and information at the right time, to ensure the customer’s value of their Oracle Cloud service. Retention and expanding the customer's knowledge and footprint are key initiatives for the CSM. CSMs are focused on protecting the Cloud customer base and as such are: responsible for… - Optimizing customer adoption of our Cloud services - Maintaining the health of our Cloud customers - Maximizing Customer Satisfaction - Building a long-term relationship - Providing lifecycle account management - Identifying product/subscription expansion and up sell opportunities Assisting with… - User-adoption, best practice sharing and knowledge transfer - Critical issue escalation and advocacy - Keeping customers current on upcoming releases and functionality - Coordinating health checks and Quarterly Business Reviews (QBRs) - Conducting regular customer account status reviews - Executive communication - Helping Cloud customers realize and maximize the value from their Oracle investment The CSM works within the Oracle ecosystem but does not replace: - Support and Development teams; Product or Delivery Management - Consulting/Project Management - License Sales or Operations staff and processes

Hadley, Ma

• Utilize critical thinking and organizational skills through the processing of international equity and bond transactions• Processing international security transactions requires my communication with investment managers, team members, and other teams within the State Street Global Services• Manually processing international trades requires in-depth knowledge of financial software, such as MCH, IMaGE, and STS

Woburn, Ma

• Served as an active supervisor in the Store Ready processing area which handled 60% of the merchandise flow through the building and sustained the highest OPH• Provided reports to the Area Operation Manager using our SCM system to plan the best course of action each day• Responsible for maintaining a good flow of the building and in particular the Store Ready Department• Held accountable for hitting the weekly and monthly KPI's set forth by senior management

Springfield, Massachusetts Area

• Communicated with the Director of Ticket Operations, Sales staff, and Box-office on which tickets to kill or hold for specific games in our CRM system• Found prospective clients and incentivize them to come to a game by informing them of our ticket promotions• Maintained computerized records of all season and group ticket accounts on our CRM system• Prior to every game, filled out the game day checks and balances sheet to make sure each group in attendance has paid in full and is accounted for

Plymouth, Ma

• Attracted local businesses to become partners with the Pilgrims organization and buy signage at our field as well as participate in certain give-a-ways and themed nights that mutually benefit the Pilgrims and the business• Generated themes for certain games that attracted groups such as the VFW, Boys and Girls Club, and little league baseball organizations to come to the field• Created interactive entertainment in between innings to go along with the theme of the night that kept the fans excited about the game, this included: give-a-ways, games, music, contests, etc.

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse, Magna Cum Laude

Bachelor'S Degree, Operations And Information Management