Dave Cooper Email & Phone Number

Ottawa, Ontario, Canada

Working with an industry leading client to prepare responses to Requests for Proposal (RFP) issued by federal and provincial government departments, agencies, and by municipalities seeking accessibility compliance and planning services.

Toronto, Ontario

Performed as a catalyst and directed an interdisciplinary team in the review of workflows and processes to identify opportunities for efficiencies, cost reduction, and redundant or obsolete tasks for a global investment banking institution.Select Contributionso Coached and trained members of staff on quality assurance and lean principles in step with maintaining an enterprise wide quality management system and strategies for internal clients.o Developed simplified processes which resulted in more timely processing of transactions.o Created reporting tools for management enabling simpler, faster, and more robust data sharing, thereby reducing report generating time from 5 hours to 40 minutes.

Toronto, On

Accountable for managing the team performing the administration of a category of client assets for HollisWealth division and processing orders and payments for this category for clients of Scotia Capital.Select Contributions:o Reduced weekly team overtime from 25 to 5 hours/week by automating data processing tools.o Maintained a fully staffed team by hiring the most talented staff members, onboarding, and managing performance through effective feedback, coaching, and broader career growth discussions.

Toronto, On

Performed as Subject Matter Expert for Entitlements team of Scotia Capital on interdisciplinary team documenting and analyzing work processes and recommending process improvements.Select Contributions:o Presented senior leadership with recommendations for process improvements within the Entitlements team, resulting in a 7% reduction in workforce resource needs.

Toronto, Canada Area

Collaborated with the Board of Directors to formulate best practices and guidelines for broker members to enhance consumer protection and increase consumer education regarding product characteristics, insurance, and broker obligations.Select Contributions:-Effectively represented DundeeWealth and Scotia Capital on RDBA Board of Directors.-Advised the Board on deposit broker concerns and maintaining viable sales channels through knowledge of emerging industry trends, regulations, and industry trends.-Collaborated with the Board to formulate best practices and guidelines for broker members to enhance consumer protection and increase consumer education regarding product characteristics, insurance, and broker obligations.

Toronto, Ontario

Directed the efforts of a team of ten staff responsible for the administration of 1.4 billion dollars in client assets held in deposit products with 35 Financial Institutions, including order settlements, client payments, client reporting, and addressing branch inquiries; and tax reporting.Select Contributionso Increased consumer protection by proactively designing and implementing a guide for addressing deposit product orders used by Financial Advisors when working with compliance issues. o Effectively led campaigns for savings and bonds by communicating with network of contacts in the provincial governments and the Bank of Canada. Worked alongside legal department and other managers to approve contracts and develop an internal communication strategy with the sales organization.

Toronto, Canada Area

Created and implemented policy administration and operating procedures for the Operations Department, resulting in significantly increased adherence to industry regulations. Supported improved client asset management by performing administrative tasks such as orders, corrections, transfers, and reconciliations for branches in Alberta and British Columbia. Select Contributions:o Successfully built effective business relationships with Financial Advisors ensuring compliance with regulatory framework, particularly for orders processed through securities referral agreement with Royal Trust by reconciling paperwork in relation to company procedures and legislation.o Designed a database to house annual CRA and Revenu Québec filings for non-fund holdings, which reduced the organization’s risk of non-compliance with federal tax filing guidelines and the risk of incurring late filing penalties in an effective collaboration with IT, colleagues, and peer managers.o Successfully created forms for deposit products to remain in compliance with regulatory requirements and facilitated knowledge of same to all relevant stakeholders.

Ontario College Graduate Certificate, Human Resources Management And Services, A

Activities and Societies: Dean's List for both terms.

Hon. Ba, English

Activities and Societies: Editor: The Strand, Orientation Committee 1996