I am a Senior Technical Delivery Manager, expert delivering complex IT projects through the full end-to-end project lifecycle. One of my specialisms is stakeholder management; within this are other skills such as recruiting, leadership and developing/coordinating global teams. I’m a straightforward communicator and colleagues and stakeholders have come to appreciate the value this brings by instilling confidence and assurance that the project is in a safe pair of hands.Another forte is my ability to establish ‘best practice’ procedures that always deliver ‘fit for purpose’ high-value systems. I also utilise my comprehensive understanding of governance, assurance frameworks and decision making policy to avoid critical mistakes. My knowledge was put to good use when I implemented the necessary systems and processes to comply with new EU data regulations.I currently operate as an Independent Contractor with Amdocs delivering a high profile ‘business transformation’ assignment. I’m skilled with methodologies such as Agile, But apart from the technical aspects of projects, I am also politically savvy and intellectually astute - so able to pick-up on potential obstacles and find pragmatic ways to drive projects forward to success.I have a genuine passion for delivering intricate technology solutions such as when I led an international team to transform the agent experience across global contact centres. My long and varied experience gained with BT has given me a solid understanding of technologies and infrastructure along with the tools and techniques that are necessary to deliver high-performing solutions.SpecialitiesTechnical E2E Project Management / IT Governance / Project Management / Project Troubleshooting / Stakeholder Management / Technical leadership of complex solutions / Outsourcing / Systems integration / Application Rationalisation and Service Delivery.