Dave Crowdy Email & Phone Number

England, United Kingdom

Birmimgham

• In Summary:
• Managing the Service Maintenance & Repair (SMR) catalogue 33000 SKU’s
• Responsible for setting all of the Retail & B2B catalogue prices
• Development of bespoke customer offers and pricing, tailored to specific fleets or customer needs
• Support the Finance Dept in assessing new customer target pricing by providing in depth account cost analysis
• Gather market intelligence to ensure product pricing is competitive and our service offers provided are relevant to the customer

Birmingham, United Kingdom

• I was the UK contact for our point of sales application FOCUS and related systems, I worked with colleagues from the UK business to identify improvements that the UK needed to make to the application and helped develop.
• Overseeing the documentation for the business is kept up to date along with the relevant to user profiles
• Managing the change request and bug management process
• Developed and maintained the reporting to the business both in the UK and Europe
• Analysed business requirements, processes and documentation
• Developed and delivered application training sessions for Centre Managers

Birmingham, United Kingdom

• In summary
• I was responsible for all UAT Testing for Products and Services on Siebel for the UK
• I was responsible for all Testing of NEW functionality for Products and Services on Siebel for UK
• Responsible for the creation and maintenance of all ATS product information across all linked IT platforms.
• Responsible for the accurate loading of all product cost APL and FCT prices on to the MODUS system and ensuring the subsequent exports to linked systems takes place.
• Created and maintained supplier information on MODUS, CODA and VAX making sure each system has the required information and correct settings for the business requirements.

Birmingham, United Kingdom

• In summary
• Developed, maintained and analysed Resale Category Compliance reports and Non-approved Supplier Spend reports to support Procurement policy.
• Communicated the compliance issues through Management Information and presentations at the respective operational management meetings to agree appropriate actions.
• Rationalisation of resale supplier base to help reduce back office costs.
• Identified and implemented resale suppliers to EDI invoicing / credit notes to reduce manual processing time and costs. (Project Management)
• Analysis of resale supplier EDI match rates to identify and resolve the root cause of any mismatches and to increase match rate to specific target levels.

Birmingha

• In summary
• Processed supplier invoices and credit notes
• Worked on query management team to help resolve the document backlog
• Non-resale supplier invoice coding
• Help train new starters on correct procedures and processes
• Trained staff to upgrade their Excel Spreadsheet skills

Education record

Education record