Senior System Analyst
Customer facing role as a Systems Analyst I worked with customers to understand their business objectives and recommend a solution to meet their requirements. This included workflow analysis of the current business processes to build a solution that would meet the requirement. This would focus on three key areas of improvement, cost savings, time reduction and increased productivity. Emphasis placed on document management, web strategies, enterprise printing and production print. The solution when accepted, would then be implemented by the System Analyst team and/or third party partners. The complete implementation was project managed by myself from pre-implementation through to customer acceptance.