• Portfolio Lead and Senior Leader in the Business Consulting group of the Transformation Management vertical serving as a thought leader and practitioner. Serves as the Portfolio Leader and lead Business Consultant on a major time dependent transformation update at the largest global business travel institution. Leading a group of engineers from a project perspective through a design and build of a custom integration layer upgrade during an aggressive deadline for regulatory enforcement. Manages client interaction, planning, delivery, escalation, and execution of team sprint roadmap for custom build software that would allow the company to avoid increased industry fare fees. From an account perspective, oversees multiple statements of work valued at over $8M and 80+ FTE to ensure delivery excellence, operations, execution, client satisfaction and growth.• Served as Program Manager for a large-scale Transformative Healthcare solution with a major retail chain to bring a dedicated healthcare space into their retail stores, as well as build out a new multi-million dollar omni-channel digital platform and consumer application that patients can use on their smart phone. Led a team of product directors in the physical and digital space to provide thought leadership and organization around the system-design execution, build, and implementation of the program.• Constantly educating and selling the Program Management capability internally within EPAMs business consulting group, creating go-to market strategies, toolkits, & sales material to build market demand and attract new clients and internal partners.

• Senior Manager in the Advisory Consulting group of the Strategy and Transformation Enablement vertical. Served as Program Manager for a large scale Interoperability project leading a team of engineers and SME's conducting deep dive analysis of client's infrastructure, data governance, APIs, custom integration, and privacy & security measures to ensure compliance with the Interoperability program standards. Led all Program Management/PMO efforts for the project, including leading daily client meetings, identifying gaps, proposing new estimates for additional SOWs, and facilitating daily team tag-ups. • Outside of core project work, served as Program Manager for a newly formed Healthcare Interoperability offering within Cognizant overseeing all aspects of the go-to-market engagements including day-to-day operations, escalations, resourcing, deliverables, and financials. Led program directives with senior leadership while providing strategic guidance on new business capture and partner-collaboration across other program verticals. Additionally, led the Shaping of custom Interoperability proposals for multi-year, multi-work stream delivery and implementation deals with new and currently engaged clients.

• Associate in the Civil Commercial Group - Finance, Energy and Economic Development Team • Organizational Design and Change Management Lead at a Major Financial Institution focusing on Organizational Design and Process Improvement. Led client through a detailed future state Operating Model, including current state roles and responsibilities assessment, workload analysis, and phased implementation plan with change management activities. Led project deliverables and served as a thought leader to the client.• Product Manager at a Major Financial Institution focusing on their Online Services Account. Leader on the Digital Strategy & Content team, manages the Digital Product team that applies user-centered design concepts, conducts user and technical research, business case creation, requirements/user story development, market and trend analysis, product backlog management and marketing/communications to assist senior leadership with shaping the future state of digital capabilities. Supported the redesign and implementation of the biggest digital transformation in the organizations history. Supported the Product Account which serves over one million users and generated over $1B in revenue. Interacts weekly with multiple stakeholder groups across the business division to identify and prioritize new products and initiatives based on business needs and functional requirements. Leading their digital transformation initiation focusing on the customer and user experience.• Project Manager and Task Lead on an Enterprise Case Management IT Architecture Design project at a Major Financial Institution. Led design team consisting of business and technical architects to create design and ensure out of the box and custom software/code will integrate fully across product line. Managed Infrastructure, performance, and platform engineering efforts for new thread stemming from current case management build, as well as facilitated client's Journey Map creation.

• Consultant for Commercial Big Data and Analytics Group within CSC Global Business Solutions & Services (GBS) - Enterprise Intelligence Strategy Team at Computer Sciences Corporation (Now DXC Technology).• Consultant and Business Analyst on a roadmap blueprint for a major technology and banking firm assessing their current product lines and distribution methods, and creating a common delivery platform for them to roll out their products to their customers via a streamlined delivery system. Led their change management initiative focusing on their digital strategy & transformation for their user experience. Mapped out their objectives and risks on a timeline including future roll-outs for global expansion and put into a priority matrix including rough order of magnitudes. • Consultant and Business Analyst on a strategy roadmap for a premier and most well respected investment firms looking at their infrastructure obstacles, existing client relationships, and client life cycle management to deliver where client needs and opportunities reside. Conducted executive interviews, worked with a core team of client experts and a broader team of functional leads to analyze the current state, design the future state, and then prepare a priority matrix of producing with a supporting business case that would meet the clients future state objectives.

• Senior Consultant in the Strategy and Analytics Group • Consultant on the transit-time measurement study for a major package delivery company. Saved the project $400,000 annually by developing and implementing an IVR system and helped manage the life cycle process, including gathering requirements and recommend business process changes, eliminating need for live call center. Also oversaw 3 Performance Cluster Managers and 500 sub-contractors in 28 areas/territories called performance clusters, including weekly manager meetings and daily metrics reviews, meeting targets for metrics and client deliverables. Conducted client interviews and held stakeholder meetings focused on target markets, industry trends, and performance metrics, validating findings and outlining cost-saving opportunities. Spearheaded initiative to consolidate multiple project reports by managing project life cycle, requirements gathering, and cross-functional communication, resulting in rollout of project-wide reporting process.• Consultant and Business Analyst on a strategy roadmap engagement with a major pharmaceutical research center looking at their business informatics. Assessed existing Business Informatics (BI) capabilities offered by Office, including evaluating change management assessments / organizational design and preparing / conducting structured interviews with key stakeholders, identifying opportunities to meet objectives. Identified and documented business visions and missions, key business objectives, and long range operating plans, aligning business capabilities needs and enabling IT investments across offices. Led process improvement of organizational functions using stakeholder analysis, flow charts, and maturity models to assess company design and flow, reducing cost and improving efficiency.

Public Administration Institute

The Stephenson Disaster Management Institute was created from a $25 million donation from Emmet and Toni Stephenson to Louisiana State University to improve the response and recovery operations around the world based on the lessons learned and best practices derived from disasters worldwide and from LSU's unique perspective from Hurricanes Katrina and Rita.

Representative assigned to assist customers in client facing healthcare role. Evaluated and processed claim requests, as well as answer questions/concerns regarding benefits and coverage for clients.