Livelink Business Analyst
Current
Bartlesville, Ok
Liaison for ECM team, Document Records Mgmt, Legal, and the various Business Units in field locations. Responsible for implementing Remedy (Service Desk ticketing system) for the ECM team. Acted as the Livelink Business Administrator lead, and provided technical support. Develop, maintain and perform training for the Livelink application. Support collaboration between the business needs, the legal department, the Records Mgmt, and the Livelink technical groups. I was the project lead for the implementation of the Livelink disposition process, which required buy in from several support teams; legal, information mgmt, and ECM.