Dave Douglas Email & Phone Number

An Incredible Past 2 Years!Joined an awesome leadership team and we successfully spinoff a new companyFar exceeded expectations for our separation in growth, capability, revenue, and profitabilityNegotiated and built our way out of extremely expensive tech support and licensing agreementsCut IT TCO to less than half, well below the industry and contributed significantly to bottom lineCreated strategic roadmap and built awesome and lean IT teamDeveloped great business relationships and empowered subject matter expertsReplaced IT infrastructure with new communications, network, hardware, and software solutionsMinimized IT footprint, virtualized platforms, mobilized workforce, and migrated to the cloudCloned our SAP ERP, migrated to separate instance, and set up new hosting and support modelsImplemented MS Dynamics D365 ERP on aggressive 10 month schedule and came in under budgetRe-platformed and improved internal legacy systems and deployed real-time integrations Expanded my network with incredibly talented, proficient, and helpful people that I call friendsMaintained positive work/life balance, moved to beautiful home in the big city, got a new puppyAm amazingly blessed for my faith, my family and friends, my mentors, my teams, and experiences!

Greensboro, Nc, Us

Kayser-Roth is a private textiles company manufacturing and distributing quality legware products in major retailers and online. Best known for the Hue, Burlington, and Nononsense brands. Brought in to rescue and rebuild after major turnover in key IT resources and years of inadequate investment and vision.• Migrated to SAP (SD,MM,FI,CO,BW) with interfacing to legacy mainframe and middleware• Redeployed a streamlined PLM (Product Lifecycle Management) solution on upgraded platforms • Overhauled IT infrastructure, bringing current the network, server, storage, and desktop solutions • Launched advanced retail e-commerce websites on modernized SAAS platforms• Redefined support partnerships, driving success and most effective mix of insourcing/outsourcing• Remodeled budgeting with a focus on TCO and alignment of company and IT roadmaps• Restructured and rebuilt the IT Team, balancing hiring of external expertise with internal growth• Restored and reformed communications, trust, and confidence with leadership and users• Instituted straightforward project management and Agile methodologies

Vice President of Information TechnologyGraphik Dimensions is a privately held family business better known as pictureframes.com. The workforce includes 50+ professionals in marketing, technology, and leadership and a seasonal workforce of 200+ in skilled labor. Key member of the executive team of the industry leading eCommerce marketing and fulfillment company. Recognized as Triad Fast 50 and Best Place to Work. Transformed the technical capability of the company setting the foundation for corporate expansion. Turned around the B2C internet retail business KPI’s (traffic, conversion, revenue) for the first time since 2008 and quadrupled the B2B business. Delivered 50+ substantial projects annually.• Built the IT Department by creating PMO, Infrastructure, Development, Help Desk, and ERP teams• Led Annual Business Planning and Program Management activities for executives and directors• Spearheaded new framework and major redesign of pictureframes.com internet retail website• Worked with CFO to create a strategic TCO approach focused on capability and cloud-based services• Implemented key B2B web services integrations with major online and big box retailers• Developed a proprietary Image Processing solution that enable workflow, tracking, and automation• Implemented workflow ticket systems and various change management processes• Mentored directors from other departments on professional development and personal growth• Responsible for managing digital marketing, creative, and eCommerce teams during transitions

Manchester, Connecticut, Us

The Global Automotive division built fiber and metallic heat and acoustical parts supplied to Tier 1 automotive companies. Main scope of responsibility involved the North Carolina based manufacturing and distribution facilities. Built and executed a new technology strategy to revitalize a fractured IT department to enable the global automotive group. Department supported multiple international locations for operations, manufacturing, distribution, and sales.• Delivered infrastructure strategy designed to upgrade technical capability and provide scalability• Implemented Help Desk, Project Management, and Asset Management tools to track activities• Completed major conversion of networking and communications tools from Novell to Microsoft• Released workflow application (Campfire) internationally to promote CRM/PLM process• Made substantial network and data center improvements to withstand demand and drive stability• Built strategic leasing, outsourcing, and support programs for PCs, MFPs, and server stack• Developed comprehensive documentation for technical systems, applications, and disaster recovery• Created cross-functional teams to drive master data integrity and process adherence• Automated all material movement logistics and transactions to wireless barcode scanning• Advised the corporate CIO on ERP re-implementation (Oracle) and business intelligence projects

Operated a successful IT management consulting venture that led multiple companies in strategic IT planning and implementation of ERP, eCommerce, and CRM solutions. Work centered on delivering technology and platforms that reduced implementation timelines and the total cost of ownership (TCO). Created full-scale business plans and represented start-up companies in investor presentations. Built B2C internet retail websites, and B2B eCommerce integrations for companies and franchises. • Developed strategies and implementation timelines for executives, lawyers, and investors• Built technical infrastructures by negotiating creative virtualization and outsourcing agreements• Created retail eCommerce website with a customer portal and automated ordering and billing• Converted a multi-location ERP system to MS Dynamics AX in the first year• Refactored entire IT solution for investors to spin off a textiles division and sell for profit in 4 years• Gave consultation to colleagues in developing franchising, retail, service, and distribution businesses• Composed comprehensive business plans defining marketing, operations, and financial strategies• Placed other resources from personal network at various consulting working engagements

Purchase, New York, Us

Created the technical vision for the Pepsi Shared Service Center and delivered world class financial applications. Actively led business case development and projects to drive wins exceeding $1M annually. Led multiple teams of technical business analysts, developers, and project managers. Managed internal and external technical partnerships. Engaged daily with Directors to Senior VP’s on planning, initiatives, and personnel decisions. Championed committees on teamwork, work/life balance, and culture.• Managed a highly customized & automated A/R information system for a $11B portfolio• Implemented PeopleSoft Payroll that serviced 35,000 employees in the US and Canada• Built an industry first EBPP B2B application providing online statements to 60,000 customers• Deployed an Enterprise Workflow application to 200 US and Canada locations serving 1,400 users• Collaborated with 100+ Pepsi Bottlers to deliver consolidating billing payment services• Negotiated approval of a $10 Million CapEx for the next generation corporate ERP conversion • Mentored individuals triggering 19 promotions for them over the 5 year period

Recruited during a phase of rapid business development to deliver corporate technology strategy. Implemented and integrated corporate systems across a 6 company, 2,000 employee, $75 Million enterprise with 35 offices and 150 users. Excelled against aggressive deadlines driven by intense industry and competitive pressures to deliver best of breed application solutions. Worked extensively as a member of the executive team on business and employee development. Managed project plans, timelines, and status reporting for all projects across all levels of the enterprise.• Payroll processing, book closing, and financial reporting time reduced from 8 weeks to 2 weeks• Designed, integrated, and delivered HR, Payroll, Time Reporting, ERP, Fleet, and Financial Systems• Created subject matter experts from functional area leads during systems implementations • Acted as interim Chief Financial Officer and had heavy participation in merger/acquisition efforts• Actively involved with the architecture and installation of WAN and intranet telecommunications• Created the Help Desk Group, Ticket System, Secure Data Center, and Disaster Recovery Plans• Company received rewards and acknowledgement as the industry standout in IT capability

1988 – 1992 > Systems Analyst and Developer • Redesigned financial and MRP software that serviced 15 government manufacturing business units• Designed, built, and tested applications on mainframe, unix, client server and PC based networks• Represented team on leadership, quality, process improvement, and employee development teams• Multiple Customer Appreciation and Teamwork Awards from 1991 to 19941992 – 1994 > Project Manager and Systems Engineer• Planned and managed content for software releases for internally developed cost accounting system • Researched customer requirements and provided detailed specifications for systems developers• Earned Silver Achievement Award for system design, development, and associated cost savings1994 – 1995 > Team Leader• Led remote self-managed teams that provided comprehensive support to compensation systems• Received unprecedented, matching IBM and Lucent Customer Service Awards1995 – 1998 > Applications Integration Manager• Led and managed application development team creating global data warehouse• Provided analysis and design of data warehouse architecture to consultants and development teams• Deployed data warehouse internationally, providing data from SAP and PeopleSoft• IBM Future Leaders Development and Retainer Program, IBM Promotion, Red Ring Achievement

Master Of Business Administration (Mba), Entrepreneurship / Marketing

Bs, Computer Information Systems / Business