Forbes Canada’s Best Startup Employers 2024, Deloitte Canada Technology Fast 50 2023Operto powers smart property automation for the hospitality industry, serving everyone from global hotel chains to short-term rental operators. I lead and streamline end-to-end operations for key enterprise accounts, ensuring seamless delivery of our SaaS solutions across diverse hardware, software, and service providers.Leading cross-functional teams, I drive operational excellence and scale global processes to fuel growth. My role spans strategic planning, process optimization, and building strong vendor and partner relationships. Part of the executive team that secured $12M in Series A and $25M in Series B funding, positioning Operto as a leader in hospitality automation.

Atura is a provider of chat-based AI technology, automating customer interactions using natural language processing and machine learning for large banking, insurance, and lending clients.Created product vision and roadmap, significantly growing monthly chatbot. Added integration partners and steered feature prioritization.Grew MRR through sales and marketing activities, expanded the channel partner network, and managed venture funding relationships to ensure liquidity.Managed client relationships and project delivery, as well as finance and HR operations, including the implementation of a new remote-working business model.

NML builds secure, transactional web applications for large asset management, insurance, and lending clients. Led a team of 65 employees with responsibilities including:Grew revenue and managed accounting cycles, client invoicing and collections, financial forecasting and reporting, as well as audit support and tax.Grew headcount with a focus on recruitment, onboarding and retention, performance management, incentives and benefits, culture setting, and team building.Oversaw software project delivery, relationship management, proposal creation and project costing, as well as onboarding new clients and commercial contracting.Responsible for technology procurement, cloud partner management, and maintenance of multi-office infrastructure.Created strategic plans, including partnerships and revenue model changes.Oversaw the creation of marketing materials, brand, and style guides.

Implemented large-scale organizational restructuring projects for multinational clients in the natural resources sector. Projects included multi-country strategic initiatives for BHP Billiton, BP, Anglo American, Sasol, and ABSA.