Dave Edgar Email & Phone Number

Dundee, Scotland, United Kingdom

- Facilitate daily stand-up meetings, sprint planning, sprint review, and sprint retrospective meetings.- Providing a tooling support to various areas of the business focusing on project creation and management within Jira.- Creating a standardised scheme for cross business Digital CIO/CDO Jira projects to ensure a unified approach and way of working- Built and implemented first agreed flow metrics dashboard on Jira for multi-line of business usage- Implemented a Jira Scheme Migration for over 55 large projects to promote an Agile way of working across tribes and squads resulting in an improved delivery performance.-Creation and rollout of dashboards to understand and influence where delivery improvements are needed by engineering teams and provide insights for directors.- Scrum Master Certified. SAFe Certified. CAL-O Certified

Dundee, Scotland, United Kingdom

- Insight driven research working with vendors to discover new and exciting products and services to support the business- Supported the implementation of Social Listening and greatly increased the scope of Business Social Media usage to address customer complaints and queries-Expanded the social media platform from 1.5 FTE to 20 FTE and worked with vendors to implement this within a 3 month time frame.- Provided data based insights to the business to understand the best vendors and products/services to progress with

Dundee, Scotland, United Kingdom

- Impact access projects to pro-actively manage risk, design out non value add and ensure trials and decisions are statistically sound and insight based.- Delivering projects into Alpha and BEta trials to assess the impact on customers and the business. Using AIS readiness to launch and key metrics to decide on whether or not a certain project is fit for purpose-Protecting and enhancing the customer experience as well as the employee experience. Critical focus on these elements.