Dave Estes Email & Phone Number

Greater Seattle Area

Drive strategy & product roadmap for numbering intelligence portfolio of products. Overall end-to-end product responsibility from requirements gathering with key customers and stakeholders through delivering products to those customers. Develop and execute product launch strategies, and create compelling product messaging that resonates with customers.

Greater Seattle Area

Technical presales supporting global sales opportunities. Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals). Work with product management to enhance and develop current product offers.

Bellevue, Wa

Managed Wireless Roaming Business Analytics and Operations with T-Mobile USA.Coordinated the overall roaming business operational systems and processes.Responsible for efficiency of business operations to Corporate Strategy executive management. Identified business issues and performed root cause analysis and resolution.Monitored financial performance of roaming service offerings and initiatives.Created daily, weekly and monthly KPI reporting dashboards to monitor results.Participated in cross-team collaboration as needed to resolve operational issues.Identified and documented business process improvements.Participated with marketing teams to create and implement unique roaming offers.2019 Winner’s Circle Award recipient - recognized for outstanding achievement for new LTE IoT product launch completion.

Bellevue, Wa

• Responsible for account strategy and providing technical focused account management.• Created account plans and business review presentations.• Primary point of contact with partners - managing all business, projects and technical activities across the customer organization.• Lead operational meetings to assist with partner's success.• Gather requirements and work with development for customer enhancements.

Issaquah, Wa

• Technical sales subject matter expert for mobile, cloud, business intelligence, big data analysis, customer strategy and pre-sales support for global mobile operators.• Recipient of 2015 Award of Excellence; and 2010 Winner of President’s Club award.• Subject matter expert for Business Intelligence tools used by global mobile customers.• Created KPI Dashboards used as templates for mobile industry analysts and executives.• Provided technical consulting and practical application workshops for BI tools.• Technical Sales Manager, leading a Sales Solutions team to deliver presentations, proposals, demonstrations and big data analytics with top global customers.• Deep understanding of mobile products, features, functions and benefits; successfully demonstrating the business value to C-Level executives.• Principal liaison between partners, sales, product management, business development and executive leadership regarding technical solutions. Worked collaboratively to define market requirements to product teams, influencing product investment plans and product roadmaps.• Responsible for selling services and retaining revenue by providing technical customer support to assigned accounts.• Resolved technical issues arising during the sales process.• Technical speaker at global industry conferences, to assist in the definition of industry and customer standards for international mobile roaming.

Issaquah, Wa

• Winner’s Circle award winner for top sales performance.• Senior account management for western North America including T-Mobile USA, AT&T, Verizon/Western Wireless as well as other Tier 2/3 operators.• Successfully delivered on sales quotas ranging from $6.5m to $28m per year. • Developed and maintained strong business and technical relationships with clients to enable them to grow their international mobile business.• Consultative solutions sales experience working with and within large, complex teams. Adept in cross-team account planning; creating strategic account plans for the global mobile operators.• Superior presentation skills with strong written and verbal communication skills for a variety of customer roles and levels, including C-Level executives.

Tampa/St. Petersburg, Florida Area

• Recipient of prestigious Customer Commitment Award.• Product Management Leadership position to determine overall product strategy and requirements for international mobile roaming solutions.• Led transition of business intelligence reporting tools from client-server to Cloud solution.• Created and managed the BI data analytics product roadmap, working with internal teams and leading customer requirement workshops.• Crafted marketing plans identifying target markets and product positioning strategy, pricing strategies and sales-building approaches for what would become the mobile industry’s leading clearing and settlement solutions.• Promoted from product manager to Group Product Manager position after 11 months. • Hand-picked for executive leadership training program.• Successfully managed team of 6 product managers. Responsible for team strategy, deliverables and career development of all direct-report employees. • Responsible for P/L with a budget of $86 million. Exceeded revenue targets by 20%.• Management of intra-company relationships to successfully bring products to market and manage customer product enhancement requests and product roadmaps.