Dave G Email & Phone Number

Leeds, West Yorkshire

My current day to day duties include:• Account selection for Legal Proceedings is done based on a Litigation Scorecard criteria basis, with supporting information coming a variety of other sources. • Once accounts are selected for Legal Proceedings they are dealt with from commencement to conclusion (i.e. LBA through to Judgment & Enforcement) dependant on the debt type. • Small Claims mediation conference calls and negotiation of settlements via Consent/Tomlin Orders and… Show more My current day to day duties include:• Account selection for Legal Proceedings is done based on a Litigation Scorecard criteria basis, with supporting information coming a variety of other sources. • Once accounts are selected for Legal Proceedings they are dealt with from commencement to conclusion (i.e. LBA through to Judgment & Enforcement) dependant on the debt type. • Small Claims mediation conference calls and negotiation of settlements via Consent/Tomlin Orders and Without Prejudice offers in an effort to minimize unnecessary legal costs for the business• Deal with incoming daily correspondence from Claimant’s, Defendant’s, Solicitors and Court• Prepare and deal with outgoing correspondence tailored to the specific requirements of individual cases • Deal with incoming and outgoing (pro-active) telephone calls • Complete action review lists on a daily basis ensuring internal clients are kept up to date with all matters by way of reports, correspondence, emails, telephone calls and review meetings as requested• Take personal responsibility for being up to date in court rules and processes• Aid Head of Litigation with adhoc projects when requested (process mapping of various departments within the business)• Aid Collections Department and other business members with problem solving on accounts referred that are of a more complex nature and being a point of contact for technical queries• Working alongside and supporting the In-house Solicitor in the more complex Small/Fast Track claims for and against the business• Prepare legal bundles for upcoming hearings and instruction of the relevant agents to attend the hearing and report back with post hearing outcome• Rewrite the Particulars of Claim dependant on the debt type along with rewriting all LBA’s again dependant upon debt type. Show less

Leeds, United Kingdom

When my employment began with Motormile I was given the opportunity to work within the Telephone Collections Department to gain a better understanding of the Pay Day Loan, Motor and Payment Protection Insurance industries. This 3 month period was a very useful tool and helped with my transition into the Legal Department. Day to day duties include:• Answering inbound dialler calls speaking with the customer and any other third party callers. • Discuss customer’s… Show more When my employment began with Motormile I was given the opportunity to work within the Telephone Collections Department to gain a better understanding of the Pay Day Loan, Motor and Payment Protection Insurance industries. This 3 month period was a very useful tool and helped with my transition into the Legal Department. Day to day duties include:• Answering inbound dialler calls speaking with the customer and any other third party callers. • Discuss customer’s individual financial circumstances with a view to setting an affordable repayment arrangement. • Comply with all relevant regulation, legislation and guidance• Comply with client contractual agreements• Comply with the Financial Conduct Authority’s Treating Customers Fairly Principles• Ensure sustainable repayment agreements by assessing affordability and agreeing the best outcome for the customer• Recognise vulnerable consumer groups and ensure the correct outcome for the customer using sign posting techniques• Achieve individual KPI’s and contribute towards achieving team and departmental KPI’s• Maintain accurate records of customer (including third party and representatives) verbal and written communications • Update and maintain the customer account management systems (Ascent)• Fulfil all reasonable requests by the Collections Team Leaders/Senior Management team• Build and maintain strong working relationships across departments within the company • Represent the interests of the company in a professional and competent manner• Deliver high levels of customer service including effective dispute / complaint resolution and verbal / written communications Show less

Bradford, United Kingdom

Drydens purchased LCL Law in December 2009 and my role within Drydens was the same as my prior role at LCL Law

Bradford, United Kingdom

Day to day duties include:• Deal with files from commencement to conclusion (i.e. LBA through to Bankruptcy) • Small claims mediation conference calls and negotiation of settlements in an effort to minimize unnecessary legal costs for the client• Issue and service of statutory demands, bankruptcy petitions, winding up petitions and charging orders• Preparation of legal bundles for upcoming hearings and instruction of the relevant agents to attend the hearing and report back… Show more Day to day duties include:• Deal with files from commencement to conclusion (i.e. LBA through to Bankruptcy) • Small claims mediation conference calls and negotiation of settlements in an effort to minimize unnecessary legal costs for the client• Issue and service of statutory demands, bankruptcy petitions, winding up petitions and charging orders• Preparation of legal bundles for upcoming hearings and instruction of the relevant agents to attend the hearing and report back with the outcome• Share knowledge and experience with other team members through training and coaching and being a point of contact for technical queries• Involvement in a system/process overhaul looking at ways to make the Liberate system more efficient Show less

Bradford, United Kingdom

Day to day duties include:• Deal with incoming daily correspondence from client’s, defendant’s/solicitors and Court• Prepare and deal with outgoing correspondence tailored to the client's specific requirements • Deal with incoming and outgoing (pro-active) telephone calls. • Complete action review lists on a daily basis• Issue, check and dispatch legal proceedings (claim forms, judgments, HCEO, warrants, attachment of earnings.• Attend short appointment hearings at… Show more Day to day duties include:• Deal with incoming daily correspondence from client’s, defendant’s/solicitors and Court• Prepare and deal with outgoing correspondence tailored to the client's specific requirements • Deal with incoming and outgoing (pro-active) telephone calls. • Complete action review lists on a daily basis• Issue, check and dispatch legal proceedings (claim forms, judgments, HCEO, warrants, attachment of earnings.• Attend short appointment hearings at local courts• Instruct both tracing agents and foreign agents• Ensure the client is kept up to date with all matters by way of reports, correspondence, emails, telephone calls and review meetings as requested• Take personal responsibility for being up to date in court rules and processes• Aid Team Manager/Technical specialists with adhoc projects when requested• Deal with new, more complex and demanding clients• Aid other team members and new starters with their training and development needs and help identify the training and development needs of the team.• Problem solving on technical files/system queries• Manage new instructions & bulk mailings into the department Show less

Microcomputer Operating Systems & Environments 2, Computer Programming, Specific Applications, Pass

This is a City & Guilds Qualification

Text Processing 1 Part 1, Computer Programming, Pass

This is an RSA Qualification

Coding & Programming In Basic 2, Computer Programming, Specific Applications, Pass

This is a City & Guilds Qualification in Coding & Programming in GW Basic & Basic

Word Processing 1 Part 2, Computer Programming, Specific Applications, Distinction

This is an RSA Qualification

Word Processing 2, Computer Programming, Specific Applications, Pass

This is a City & Guilds Qualification in Microsoft Word Processing

Text Processing 2 Part 1, Computer Programming, Specific Applications, Pass

This is an RSA Qualification

Word Processing 2 Part 2, Computer Programming, Specific Applications, Pass

This is an RSA Qualification

English Language, English Literature, Mathematics, Art, R.E And History, Grades Aquired In All Listed Subjects Are C And Above