A highly efficient and inspiring senior leader, focused on colleague engagement and customer outcomes. Experienced in coaching and developing both individuals and teams; working collaboratively across teams and organisations with the ability to take a step back to understand the bigger picture and drive teams forward with an aligned strategy or goal. Key outcomes delivered include many successful and innovative county wide projects such as Housing First; consistently increasing colleague and customer engagement scores and integrating teams following mergers and transformation projects. What gets me up in the morning? Making a difference to colleagues and customers. I build and lead high performing teams by investing in colleagues and relationships to deliver exceptional services to customers.