Fully licensed as a Real Estate agent in the great state of Utah. Own and manage Long, Mid and Short term residential. Flipped and sold 50+ flips and counting.

SUMMARY • Increased Search Engine Traffic by 15% in 2017.• Increased SEO Stage 1 Ops by 32% in 2017.• Winner of the Company Quarterly award in August of 2017 for lifting Conversion Rates from 4.22% to 8.44% (200%).• Winner of the Company Quarterly award in August of 2017 for lowering Cost per Stage 1 from $4,147 down to $2215 (50%).• Increased PPC Stage 1 Ops by 33% in 2017.As the SEO and Paid Search Analyst, I work with the SEM Manager to complete tasks related to search engine optimization (SEO) of the prospect website and optimizing pay-per-click (PPC) advertisements to increase rankings, drive traffic, and generate new leads. I also have a working understanding of current SEO and PPC optimization techniques, with a proven track record of success. I work closely with other Marketing personnel and the SEM Manager to improve the overall website design and lead conversion processes to improve lead generation. Strong analytical skills are required in order to determine the effectiveness of optimization efforts. I have a basic understanding of HTML and CSS. I also assist the Sales team in developing MasterControl's sales pipeline to increase company revenue. I have also been responsible for helping direct the efforts and reviewing the work of a small team of Marketing interns.

Handle an array of customer issues including: Priority 1 Critical/System Down Situations, face-to-face, telephony, and remote client interactions to find bugs within MasterControl instances; Worked directly with Development to replicate, test, and apply bug resolutions and built web sites for bug replication and testing; Triaged incidents with respect to importance, impact, and urgency, while ensuring quality based support and offering timely solutions. In addition to my normal duties, I am on the Application Service Provider (ASP) team with the assignment to act as liaison between the Cloud Services and Tech Support Engineer (TSE) teams. As the liaison I assist in preventative action-based interaction between both teams, provide more in-depth support for all ASP clients, forecast, plan, and oversee database migration efforts and ensure the highest level of support for the ASP client base. I have great people skills that enable me to build trusting relationships and find win/win opportunities for all parties involved. I successfully handle each new project effectively, efficiently and with dogged determination.

Created and tested email marketing campaigns to promote products or services. Ensured marketing messages were conveyed clearly and delivered properly to prospects. Ensured messages were sent in proper form and template. Proofread emails for clarity, grammar, and spelling and developed different personalization strategies as to best ensure quality advertising by including specific graphics, incentives, and detailed descriptions. Ensured that all non-deliverables, unsubscribers and opt-outs were removed from mailing lists. Ensured that my unsubscribe and opt in lists were updated hourly to avoid black-listings and keep new potential buyers added to mailing lists. Ensured messages were mobile-friendly and created database of emails for lead generation. Tracked and analyzed direct and interactive marketing campaigns and used statistical analysis and reports to create campaigns. Coordinated and monitored the maintenance, integrity, and security of several databases. Developed and coded the list for all direct and interactive marketing campaigns and communicated requirements to the database vendor. Worked with different third-party digital marketing advertisement agencies such as Adknowledge, and ensured quality ads were used.

General responsibilities include making outbound and taking inbound calls in order to help students, faculty, and staff connect to the various WIFI networks on campus by installing and updating secure authentication software. Troubleshot incidents with students, faculty, and staff over the phone, and over remote software connection in order to help the user find a resolution. Took on extra responsibilities such as tech running, which enabled me to get out of the office and work with faculty and staff in a face to face setting anywhere on campus.

Sold residential and commercial security alarm systems door to door. Offered technical support for customers who were experiencing technical issues pertaining to the communication of their burglar alarms, computers and cell phones. Scheduled appointments for customers who had issues which couldn’t be fixed over the phone, so a traveling technician could arrive and fix their issue. I utilized Microsoft Office, Google Maps and Aspect phone services.