Dave Hebert Email & Phone Number

Fort Lauderdale, Florida, United States

Work closely with clients to identify needs. Deliver business process, change management, financial and operational applications, business intelligence and data warehouse solutions. Emphasis on optimal alignment of people, process and technology.

Atlanta, Georgia

Provided support comprising two areas of operation: Project Management and Product Support (Accounting/Property Management Software and Intranet based products). Selected Contributions:• Primary liaison between IT Development and Business Units.• Integrated internally developed tracking database into the Business Solutions Group work process. Database allows users to log incidents and track progress on requests and the support team to respond to users in an agreed upon time… Show more Provided support comprising two areas of operation: Project Management and Product Support (Accounting/Property Management Software and Intranet based products). Selected Contributions:• Primary liaison between IT Development and Business Units.• Integrated internally developed tracking database into the Business Solutions Group work process. Database allows users to log incidents and track progress on requests and the support team to respond to users in an agreed upon time frame while gathering statistical information for process improvement. Database is also utilized by the Project Team in conjunction with IT Development to monitor phase, progress and associated dollars of individual projects.• Managed our Business Objects application which included User Security, Report Security, Server Management via the Central Management Console. Also managed the Development, User Acceptance Testing and Publication of Crystal Reports.• Assisted in the Design and maintain User Security model for the conversion of Property Management Software from CTI to Yardi Voyager. Also provide Yardi support to all AMB users, working closely with the Yardi CSD team to resolve complicated issues. Show less

Provided leadership to the Business Solutions Support Group comprising two areas of operation: Project Management and Product Support (Accounting Software and Intranet based products). Selected Contributions:• Primary liaison between IT Development and Business Units.• Developed and managed relationships with senior management to understand and identify any changes to RREEF’s business strategy.• Streamlined and enhanced the current project initiation and implementation… Show more Provided leadership to the Business Solutions Support Group comprising two areas of operation: Project Management and Product Support (Accounting Software and Intranet based products). Selected Contributions:• Primary liaison between IT Development and Business Units.• Developed and managed relationships with senior management to understand and identify any changes to RREEF’s business strategy.• Streamlined and enhanced the current project initiation and implementation process to ensure that a controlled and transparent process was followed.• Responsible for project implementation including all discovery phases, analytics, planning, and project deployment through completion. This included developing and maintaining the annual budget for all approved capital projects.• Oversaw security administration for AS400 and Intranet based products. • Supervise staff of 3.Key projects with involvement by Business Solutions:• Application Request Tracking (ART) – a new application that allows users to log and track issues for all internal applications as well as special projects.• Insight Data Warehouse – a new application from the Realm product suite, which allows the creation of reports through multiple applications, including Desktop Intelligence and Crystal reporting.• Filenet – a document management software integrated with the data warehouse making available at the user’s desktop scanned images of leases, management agreements, and acquisition documents.• CTI Software Data Cleansing – incorporating standardized business rules in scrubbing of key fields over 8000 leases to increase data integrity which is available in the data warehouse.• Data Warehouse – a new application incorporating business rules residing over product line making data available based on user selection criteria.• Conversion of long distance service to Deutche Banks contract with AT&T, company wide. • Disaster Recovery planning and testing for AS400 and intranet-based products. Show less