 Supervise all bodily injury and litigation adjusters in the Houston area as the operation grew exponentially. Author and administer initial Quality Assurance (QA) audits Recruit, hire and train Special Investigative Unit (SIU) investigators; hired a SIU manager to take over the unit. Promoted from Litigation Specialist and handled all litigation files from Dallas, San Antonio and Corpus Christi. Noted Accomplishments: Assumed all responsibilities of the Houston branch… Show more  Supervise all bodily injury and litigation adjusters in the Houston area as the operation grew exponentially. Author and administer initial Quality Assurance (QA) audits Recruit, hire and train Special Investigative Unit (SIU) investigators; hired a SIU manager to take over the unit. Promoted from Litigation Specialist and handled all litigation files from Dallas, San Antonio and Corpus Christi. Noted Accomplishments: Assumed all responsibilities of the Houston branch manager due to termination. Created from scratch and led the newly created SIU and QA department. Show less

 Investigated, negotiated, and settled personal auto and homeowners lawsuits. Devised and executed a litigation strategy while ensuring cost effectiveness for the resolution of the claim. Ensured processed claims adhere to organizational guidelines to protect all parties involved. Noted Accomplishment: Attended mediations over a multi-state area, most notably were the Bad Faith mold cases; suits were filed against Horace Mann and property damage adjusters and resulted in… Show more  Investigated, negotiated, and settled personal auto and homeowners lawsuits. Devised and executed a litigation strategy while ensuring cost effectiveness for the resolution of the claim. Ensured processed claims adhere to organizational guidelines to protect all parties involved. Noted Accomplishment: Attended mediations over a multi-state area, most notably were the Bad Faith mold cases; suits were filed against Horace Mann and property damage adjusters and resulted in mediation settlements for $250K to $500K. Show less

 Oversaw and sought opportunities for recovery efforts from demand letters and third parties through litigation.  Trained and educated adjusters on claims investigations where on the job injury could be linked to tort liability. Coordinated litigation claim activities ensuring timely resolutions; attended mediations across the country.

Casualty Unit Supervisor.