Dave Horstein Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

I guide companies through the journey of becoming innovative, data-centric enterprises that thrive in today's digital age. By leading executives through the process of extending their business strategy into digital strategy, we envision the future state of their organization from a people, process, and technology perspective - one which elevates customer.

As a trusted advisor, I partner closely with client leadership teams to clarify their organizational strategy, direction, and measures of success in order to prioritize and define transformation initiatives. By tying initiatives and projects to the client's strategy, I ensure that investments of time, talent, and money are targeted and effective in.

As a seasoned leader in organizational change management, I co-led a practice of change experts who provide strategic change management solutions to our clients. My experience includes coaching and guiding client executive leadership teams, such as C-Suite and VP-level executives, on effective sponsorship, communication, culture, and organizational.

As a strategic leader reporting directly to the President & COO, I spearheaded the effort to define and roll out a new cross-functional solution delivery model to be leveraged by all practices within the organization. My approach involved building an effective sponsor coalition and coordinating a team of over 20 volunteers around a shared vision and.

In this role, I oversaw CRM implementations for enterprise-level clients, taking responsibility for resourcing (on and off-shore), scope management, budget management, and defining the delivery model. My approach involved facilitating collaborative workshops with up to 40 participants, working together to identify the strategic vision, business.

In my role as a manager, I oversaw CRM implementations across a variety of industries, such as insurance, manufacturing, finance, retail, and banking. I successfully controlled the scope, budget, resources, margin, and timeline for multiple concurrent CRM implementations, even when faced with competing deadlines. My ability to balance competing priorities.

In this role, I was responsible for conducting business process mapping, gathering and transcribing requirements, and completing functional design documentation. This meticulous approach has allowed me to develop a deep understanding of our clients' needs and ensure that our solutions are tailored to their unique challenges.

Chicago

As a skilled leader with a focus on CRM systems, I led discovery and definition processes to design tailored CRM systems that accommodated the sales, marketing, and case management operations for a wide variety of clients. My approach involved providing client decision-makers with recommendations on the prioritization of CRM software functionality.

As a seasoned leader in web development, I guided teams from initial project planning through design, construction, quality control, and final deliverables within Classic ASP and.NET environments. My expertise in both technical aspects and project management allowed me to serve as the lead Project Manager in the planning and development of two new.

I coordinated sales and marketing initiatives for two company-owned hotels, which included print and broadcast media. I developed and maintained a new company identity plan, encompassing a new logo and printed materials. My responsibilities also involved drafting and distributing press releases to local, regional, and national broadcasting outlets and.

In my role, I served as the primary spokesperson of the Student Body to the media, the public, and the University community. I authored and distributed a press release over AP to aid in the repeal of a student dress code, which received national coverage. My responsibilities also included regularly communicating with constituents, the University community.