Pensions, Investments & Insurance.ReAssure - Premium Servicing Team• Dealing with Admin of the Billing of Policies (Life & Pension)• Customer Calls / Emails / Letters• Accounting & Invoice/Ledger Management*Internal Team Switch Promotion to Specialist*ReAssure - Billing Team (Transfers In Specialist)• All Aspects of Transfers In of Pensions- Accounting / Ledgers- Contact with Ceding Schemes- Customer Service (Calls/Emails/Letters)- Applying & Confirming Transfers In of Pensions- Coaching to Other Staff (internal & external offices)

(Made Redundant April 2024)Working alongside a lawyer with a steadily maintained caseload of ~100 clients, assisting in all aspects of the Conveyancing process including;• Drafting Contracts• Raising / Answering Enquiries• Reporting to the Client• AML & Money Laundering / Source of Funds Checking for both UK & International clients/accounts• Day-to-Day Case Management (Emails, Filing, etc)• Dealing directly with Lenders for Mortgages• Ensuring the ledgers are balanced on client accountsI also have the following positions in the company:• Trainer of new Administration / Legal Assistant StaffIt is part of my job to train any new starters to the Conveyancing team across all 3 of our offices on all aspects of their job role.• IT Support & IT TrainerDue to my skill-set & qualifications, I was requested to be on hand to provide any IT Support to my colleagues throughout the firm where required & also provide training to any level of colleagues on any area of IT.• First AiderI am one of the firms designated First Aiders & I renew my qualification when required to ensure that I am always up to date on the latest changes & processes.